Datacom
SeniorSolutionArchitect
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Solution Architect at Datacom. Skills: Solution Architecture, Managed Operations, Microsoft 365, Cloud Solutions. Provide mentoring. Provide coaching”
What You'll Achieve.
Transform IT environments; Mature IT environments; Improve end user experience; Improve risk posture; Improve service delivery; Ensure Datacom profitability
Industry & Context.
Troubleshooting
Australian Citizen, Baseline clearance
What They're Looking For.
Must Have
Australian Citizen, Over 5 years scoping pricing, Over 5 years presenting solutions, Extensive experience designing solutions, Extensive experience installing solutions, Extensive experience supporting solutions
Nice to Have
Understanding of Fixed Price vs T&M SOWs, Understanding of pricing project engagements, Understanding of pricing managed services engagements
What You'll Do.
Support presales activities
Develop statements of work
Scope managed services
Price managed services
Present service offerings
How You'll Work.
Team & Collaboration
Customer base; Internal stakeholders; Multi-stakeholder environments
Communication Scope
Presenting solutions; Presenting service offerings
Process & Methodology
Sales lifecycles, Project lifecycles
Full Job Description
**Our Why** Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. **About the Role (your why)** The **Senior** **Solution Architect** plays a pivotal role in the presales and project delivery of solutions in Datacom’s Managed Operations line of business. The focus will be on business outcomes that can be realised by scoping projects which transform and mature our customers’ IT environments and improve the overall end user experience/risk posture/service delivery. A strong commercial and pricing acumen is required to provide competitive services whilst ensuring Datacom’s profitability. The **Senior** **Solution Architect** will work with a wide customer base ranging from 150 to 60,000 seats across both public and private sectors and industries (including Health, Transport, Services, Finance, Infrastructure, and Government). They will leverage expert technical knowledge of Datacom’s Managed Operations products and service offerings to develop statements of work, prepare bids, and support presales activities. Our offices are based in Adelaide, Brisbane, Canberra, Melbourne and Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best! Please note, you must be an **Australian Citizen** and be able to achieve Australian Government Baseline clearance to be successful in your application for this role. **What you’ll do ** As the Senior **Solution Architect** will be a point of escalation and provide mentoring and coaching to other architects and engineers throughout the organisation. The core objectives and responsibilities are broken down into the following areas: * Managed Operations Presales Pipeline and Project Opportunities * Managed Services Renewals support * Managed Ser
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