Datacom

SeniorSolutionArchitect

A$165–220k ~AI est. Adelaide, South Australia, Australia FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior Solution Architect at Datacom. Skills: Solution Architecture, Managed Operations, Microsoft 365, Cloud Solutions. Provide mentoring. Provide coaching”

What You'll Achieve.

Transform IT environments; Mature IT environments; Improve end user experience; Improve risk posture; Improve service delivery; Ensure Datacom profitability

Industry & Context.

Problems you'll solve

Troubleshooting

Eligibility Requirements

Australian Citizen, Baseline clearance

What They're Looking For.

Must Have

Australian Citizen, Over 5 years scoping pricing, Over 5 years presenting solutions, Extensive experience designing solutions, Extensive experience installing solutions, Extensive experience supporting solutions

Nice to Have

Understanding of Fixed Price vs T&M SOWs, Understanding of pricing project engagements, Understanding of pricing managed services engagements

What You'll Do.

Support presales activities

Develop statements of work

Scope managed services

Price managed services

Present service offerings

How You'll Work.

Team & Collaboration

Customer base; Internal stakeholders; Multi-stakeholder environments

Communication Scope

Presenting solutions; Presenting service offerings

Process & Methodology

Sales lifecycles, Project lifecycles

Full Job Description

**Our Why** Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. **About the Role (your why)** The **Senior** **Solution Architect** plays a pivotal role in the presales and project delivery of solutions in Datacom’s Managed Operations line of business. The focus will be on business outcomes that can be realised by scoping projects which transform and mature our customers’ IT environments and improve the overall end user experience/risk posture/service delivery. A strong commercial and pricing acumen is required to provide competitive services whilst ensuring Datacom’s profitability. The **Senior** **Solution Architect** will work with a wide customer base ranging from 150 to 60,000 seats across both public and private sectors and industries (including Health, Transport, Services, Finance, Infrastructure, and Government). They will leverage expert technical knowledge of Datacom’s Managed Operations products and service offerings to develop statements of work, prepare bids, and support presales activities. Our offices are based in Adelaide, Brisbane, Canberra, Melbourne and Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best! Please note, you must be an **Australian Citizen** and be able to achieve Australian Government Baseline clearance to be successful in your application for this role. **What you’ll do ** As the Senior **Solution Architect** will be a point of escalation and provide mentoring and coaching to other architects and engineers throughout the organisation. The core objectives and responsibilities are broken down into the following areas: * Managed Operations Presales Pipeline and Project Opportunities * Managed Services Renewals support * Managed Ser

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