SeniorSoftwareQAEngineer

**Job Requisition ID #** 26WD99210 **Position Overview** We are seeking a highly motivated and experienced Software Quality Assurance Engineer to drive quality engineering initiatives across customer-facing products and services. This role will focus on End-to-End (E2E) automation, Customer Journey Testing, and AI-enabled Quality Engineering using modern automation technologies including Playwright, TypeScript, and Applied AI solutions. As a key member of the Engineering Quality organization, you will partner closely with Product Managers, Software Engineers, Architects, UX teams, and Business Stakeholders to ensure exceptional product quality throughout the software development lifecycle. You will design scalable automation frameworks, validate critical customer workflows, and leverage AI-driven approaches to improve test efficiency, coverage, and defect detection. The ideal candidate combines strong technical expertise in modern test automation with a deep understanding of customer-centric quality practices and emerging AI technologies. **Responsibilities** Quality Engineering & Test Strategy * Define and implement comprehensive test strategies for customer-facing applications and services * Drive quality initiatives across the entire software development lifecycle * Establish quality gates and measurable success criteria for releases * Collaborate with product and engineering teams to identify critical customer journeys and business workflows End-to-End & Customer Journey Testing * Design, develop, and execute automated E2E test scenarios covering customer journeys across multiple systems and platforms * Validate user experiences across web applications, APIs, integrations, and backend services * Ensure business-critical workflows function reliably in production-like environments * Perform exploratory, regression, integration, and system-level testing Test Automation Development * Build and maintain scalable automation frameworks using Playwright and TypeScript *