Encora
Tech / AI / Software
SeniorSoftwareEngineer-VoIPexpert
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Software Engineer - VoIP expert at Encora. Skills: VoIP, FreeSwitch, backend development, cloud. Contribute to the development of a scalable and high‑performance Voice platform. Build production‑ready VoIP solutions”
Industry & Context.
addressing complex technical challenges; resolving complex technical challenges; Investigate and resolve performance bottlenecks
What They're Looking For.
Must Have
Proven experience configuring and developing with FreeSwitch (ESL, dialplan, modules), Proficiency in high-performance languages such as Golang, C, Java or Python, Familiarity with AWS services for deployment and infrastructure
What You'll Do.
Contribute to the development of a scalable and high‑performance Voice platform
Build production‑ready VoIP solutions
Address complex technical challenges
Optimize real‑time communication pipelines
Focus on SIP‑based systems
FreeSwitch integration
and backend service development
Collaborate with DevOps teams to deploy and operate solutions in AWS
Ensure code quality through reviews
architecture discussions
Write production code
Prototype critical components
Resolve complex technical challenges
Develop and maintain VoIP solutions for the Voice platform
Lead the integration and customization of FreeSwitch as a core media server and softswitch
Develop robust backend services
Deploy and maintain solutions on cloud environments (AWS)
Investigate and resolve performance bottlenecks in real-time communication pipelines
How You'll Work.
Team & Collaboration
Collaborate with DevOps teams; Collaborate with infrastructure teams; Participate in code reviews; Participate in architectural discussions
Full Job Description
Important Information Location: Brazil Job Mode: Full-time Work Mode: Work from home Job Summary The objective of this role is to contribute to the development of a scalable and high‑performance Voice platform by building production‑ready VoIP solutions, addressing complex technical challenges, and optimizing real‑time communication pipelines. The position focuses on SIP‑based systems, FreeSwitch integration, and backend service development, while collaborating with DevOps teams to deploy and operate solutions in AWS and ensuring code quality through reviews, architecture discussions, and documentation. Responsibilities and Duties Actively contribute to the codebase by writing production code, prototyping critical components, and resolving complex technical challenges; Develop and maintain VoIP solutions for the Voice platform, including SIP signaling, traffic routing, and global scalability; Lead the integration and customization of FreeSwitch as a core media server and softswitch platform; Develop robust backend services using C, Java, Python, Golang; Collaborate with DevOps and infrastructure teams to deploy and maintain solutions on cloud environments (AWS); Participate in code reviews, architectural discussions, and technical documentation; Investigate and resolve performance bottlenecks in real-time communication pipelines. Essential Skills Voice FreeSwitch: Proven experience configuring and developing with FreeSwitch (ESL, dialplan, modules); Backend Development: Proficiency in high-performance languages such as Golang, C, Java or Python; Cloud: Familiarity with AWS services for deployment and infrastructure. About Encora Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & A
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