Toshiba Global Commerce Solutions

Retail

SeniorSoftwareEngineerProduction&Microservices

Guadalajara, Mexico
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior Software Engineer – Production & Microservices at Toshiba Global Commerce Solutions. Skills: Java, Spring, SpringBoot, microservices architecture, cloud/web-based content, L3 Support, troubleshooting, debugging. resolving field issues. troubleshoot and resolve production incidents”

What You'll Achieve.

identify and meet KPIs

Industry & Context.

Retail
Problems you'll solve

problem-solving skills; troubleshoot and resolve production incidents; perform deeper problem determination analysis; bug fixing

What They're Looking For.

Must Have

problem-solving skills, self-driven, Experience mentoring and coaching junior resources, Performance-driven mindset and ability to identify and meet KPIs, Capable of writing well-designed, testable, and efficient code and troubleshooting/debugging current applications, At least 6 years of professional experience in Software Development, 6 - 8 years of Java-based development or support experience, 6 - 8 years developing or supporting modern web applications, including cloud/web-based content, Desire to work with international customers, Experience communicating at different technical levels, from the application architects to the end user, Fluent English (B2 at least)

Nice to Have

Experience with Agile software development, Familiarity with retail concepts and/or retail applications, Experience developing and supporting distributed applications, JavaScript, Vue.js, NodeJS, TypeScript, Markdown, ActiveMQ, CosmosDB, Linux, Windows

What You'll Do.

resolving field issues

troubleshoot and resolve production incidents

write functional and design documents

develop application software

analyze vulnerabilities

oversee service improvement

perform deeper problem determination analysis

How You'll Work.

Team & Collaboration

work closely with both L2 and other team members; collaborative environment

Communication Scope

Experience communicating at different technical levels, from the application architects to the end user; Fluent English (B2 at least)

Full Job Description

L3 Support Engineer, Software Engineer III At TGCS, we provide services to retail clients worldwide by developing and delivering a wide variety of custom software solutions such as POS, self-checkout, and mobility solutions. We are looking for a support software developer to work on our ELERATM Commerce platform, a comprehensive, unified commerce platform that will free retailers to reimagine their business without the constraints of traditional retail IT Systems. Hence, we seek proactive and skilled resources to work in a dynamic, collaborative, and ever-changing environment. This position is for an L3 technical support software engineer who will be the final escalation point responsible for resolving field issues. As part of this role, you will work closely with both L2 and other team members to troubleshoot and resolve production incidents, write functional and design documents, develop application software, analyze vulnerabilities, and oversee service improvement. Basic qualifications Strong problem-solving skills and self-driven Experience mentoring and coaching junior resources Performance-driven mindset and ability to identify and meet KPIs Capable of writing well-designed, testable, and efficient code and troubleshooting/debugging current applications. At least 6 years of professional experience in Software Development. 6 - 8 years of Java-based development or support experience, with knowledge in enterprise/ microservices architecture. 6 - 8 years developing or supporting modern web applications, including cloud/web-based content. Desire to work with international customers. L3 support engineers receive requests from customers around the world to perform deeper problem determination analysis and bug fixing. Experience communicating at different technical levels, from the application architects to the end user. Technologies: Java, Spring, SpringBoot, Git, Maven, Docker, MongoDB, Selenium/Cucumber, Azure/AWS. English: Fluent (B2 at least) Preferred Qualificat

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