Serko Ltd
travel tech
SeniorSoftwareEngineer-Platform&MLOps
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“Senior Software Engineer - Platform & MLOps at Serko Ltd. Skills: Platform engineering, MLOps, Full-stack development, Internal tooling. Building the internal platform and tooling. Crafting intuitive dashboards”
What You'll Achieve.
Champion the developer experience; Ensure deploying and operating AI models is a seamless, safe, and empowering self-service journey; Allow our entire engineering community to thrive and scale together; Elevate our internal developer experience; Ensure our application teams can seamlessly tap into the platform's full capabilities; Embed safety and predictability into every release; Give our teams the clarity and insights they need to succeed; Ensure high reliability and product excellence; Continuously iterate on our tooling; Make a lasting impact on our developer community
Industry & Context.
Creative problem-solving; Comfort when facing open-ended or ambiguous technical challenges; Ability to turn abstract ideas into structured, clear steps forward
Unable to provide sponsorship or assume sponsorship for employment visa status
What They're Looking For.
Must Have
5+ years honing their craft in full-stack engineering, Deep comfort with Python, paired with hands-on experience building dependable backend services and clean REST APIs, Genuine appreciation for crafting responsive dashboards and internal tools using TypeScript and React, Experience caring for and managing machine learning-based applications within a live production ecosystem, Foundational comfort navigating cloud platforms (AWS, GCP, or Azure), alongside a basic understanding of Docker and Kubernetes, History of working hand-in-hand with data or machine learning engineering teams, respecting and learning from different technical perspectives, Solid foundational understanding of databases, job queuing systems, and asynchronous workflows, Natural curiosity and comfort when facing open-ended or ambiguous technical challenges, with the ability to turn abstract ideas into structured, clear steps forward, Applicants must be authorized to work for any employer in the U. S.
What You'll Do.
Building the internal platform and tooling
Crafting intuitive dashboards
Developing user-friendly CLI tools
Creating elegant automation
Developing intuitive and accessible internal platform interfaces (dashboards
Designing and supporting reliable backend services and APIs
Creating and refining automation for model deployment
and scaling workflows
Weaving monitoring and observability tools directly into the platform
Writing comprehensive testing
and validation logic for machine learning pipeline components
How You'll Work.
Team & Collaboration
Partner with internal teams; Supportive resource for internal engineering community; Gathering empathetic feedback; Working hand-in-hand with data or machine learning engineering teams; Learning from different technical perspectives
Communication Scope
Share knowledge generously; Documenting systems clearly; Contributing to engineering wikis and runbooks
Full Job Description
At Serko, we believe something incredible happens when people come face-to-face. That’s why we’re on a mission to engineer a frictionless, next-generation business travel marketplace. We don’t just manage travel; we are leveraging advanced AI and cutting-edge tech to eliminate the complexity of global movement. When you join Serko, you join a global collective of passionate technologists who show up as their true selves to build world-class products. With established hubs across New Zealand, Australia, North America, India and China - your code and ideas will impact millions of corporate travelers worldwide. If you're ready to challenge the status quo and build the future of travel tech, your next journey starts here. In this role, you will champion the developer experience by building the internal platform and tooling that every AI engineer at our company trusts and relies on. You’ll craft intuitive dashboards, user-friendly CLI tools, clean APIs, and elegant automation. We’re hiring 2 x Senior Full Stack Engineer to own the end-to-end development of our next-gen AI products. **Requirements** Your work will ensure that deploying and operating AI models is a seamless, safe, and empowering self-service journey, allowing our entire engineering community to thrive and scale together. What You’ll Do **Craft Beautiful Internal UIs:** Develop intuitive and accessible internal platform interfaces—such as dashboards, model registries, and experiment trackers—using React and Next.js to elevate our internal developer experience. **Nurture Backend Infrastructure:** Design and support reliable backend services and APIs in Python, ensuring our application teams can seamlessly tap into the platform's full capabilities. **Build Safe, Sustainable Automation:** Create and refine thoughtful automation for model deployment, rollbacks, and scaling workflows using scripts, APIs, and Infrastructure as Code (IaC), embedding safety and predictability into every release. **Cultivate System
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