Attentive

SaaS

SeniorSoftwareEngineer,OnsiteCustomerGrowth

$230k+ New York, New York, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior Software Engineer, Onsite Customer Growth at Attentive. Skills: Backend services, APIs, Product capabilities, Scalable systems, AI/ML. Design backend services. Build backend services”

What You'll Achieve.

Drive performance; Drive revenue; Drive loyalty; Convert visitors; Grow subscribers; Grow customers; Improve user experience; Support team growth; Support product expansion; Support increasing scale; Ensure experiences remain fast; Ensure experiences remain reliable; Ensure experiences remain effective

Industry & Context.

SaaS
Problems you'll solve

Pragmatic architecture

What They're Looking For.

Must Have

5+ years software engineering, Java or TypeScript proficiency, Distributed systems experience, API design experience, Microservices experience, Reliability and scalability understanding, Performance understanding, Service-oriented systems experience, Data-intensive applications experience, Frontend applications experience, Cloud infrastructure experience, Modern developer tooling experience, AWS experience, Docker experience, Kubernetes experience, Relational databases experience, Caching systems experience, Queues experience, Streaming platforms experience, Translate business goals, Clean, maintainable code, Well-tested code, High bar for quality

Nice to Have

Backend systems experience, Product platforms experience, Customer-facing applications experience, Full-stack engineering experience

What You'll Do.

Design backend services

Build backend services

Evolve backend services

Design product capabilities

Build product capabilities

Evolve product capabilities

Lead technical design

Make thoughtful tradeoffs

Develop data-driven capabilities

Improve system observability

Improve system resiliency

Improve system performance

Serve as technical leader

Drive design discussions

Raise engineering bar

Mentor other engineers

Contribute to engineering culture

Focus on customer impact

How You'll Work.

Team & Collaboration

Product teams; Design teams; AI teams; Data teams; Cross-functional collaboration

Communication Scope

Design discussions

Process & Methodology

Technical plans

Full Job Description

Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights. Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers. With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), Inc.’s Best Workplaces, and the Human Rights Campaign Foundation's Corporate Equality Index! About the Role The Onsite Customer Growth team develops features that help Attentive’s customers grow through personalized experiences built directly on their websites. We focus on increasing list growth through investments in creative capabilities, experimentation, and AI-driven optimization. Our team builds the systems and product experiences that power onsite engagement for millions of users and help brands convert more visitors into subscribers and customers. We’re looking for a Senior Software Engineer to help lead the design and development of the products and platform capabilities behind Attentive’s onsite growth experiences. This role can be oriented toward backend or full-stack engineering, depending on your strengths, but in either case you’ll be expected to own meaningful technical decisions, build sc

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