ShopBack
E-commerce
SeniorSoftwareEngineer-MachineLearning
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Software Engineer - Machine Learning at ShopBack. Enhance products. Improve shopping experience”
Industry & Context.
Handle Ambiguity; Resolve ambiguous problem definitions
What They're Looking For.
Must Have
3+ years industrial ML experience, Expertise in modeling, Expertise in statistical modeling, Good understanding of data collection, Good understanding of data aggregation, Good understanding of data analysis, Good understanding of data visualization, Good understanding of productionisation, Good understanding of monitoring of ML products, Ability to develop ML Products, Good engineering practice, Good engineering mindset, Desire to solve tough problems, Scientific rigour at scale, Understanding of value from early results, Understanding of iterating, Education in quantitative field, Skills in Python, Skills in machine learning, Skills in deep learning libraries, Passion to answer questions with data, Demonstrated use of AI tools
Nice to Have
Subject matter expert in ML domain, Solid understanding of product challenges, Solid understanding of user challenges
What You'll Do.
Improve shopping experience
Leverage machine learning
Resolve ambiguous problems
Understand business metrics
Understand product metrics
Apply tools and technologies
Drive efforts to influence metrics
Foster experimental culture
Work with cross-functional partners
Achieve optimal outcomes
How You'll Work.
Team & Collaboration
Cross-functional partners; Stakeholders
Full Job Description
## Description Our Journey The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 60 million shoppers across 13 markets. In 2025, the Group continued its global growth with its expansion into North America. Driven by the vision to make every day more rewarding, ShopBack is dedicated to saving members money and time, and delivering delight every day. The platform also enables merchants and brands to engage with their members in a cost-effective manner. Founded in 2014, ShopBack now powers over US$5.5 billion in annual sales for over 20,000 online and in-store partners, and has rewarded shoppers with more than US$800 million (over S$1 billion) in Cashback to date. Through its innovative offerings, ShopBack continues to create value for both members and merchants. Notably, its payment solution, ShopBack Pay, offers members a convenient and rewarding payment option at checkout. ## Your Adventure Ahead Utilize Machine Learning: Enhance our products and improve the shopping experience for both users and merchants. This includes leveraging machine learning in areas such as recommendations, personalization, risk, fraud detection, search, and more. Subject Matter Expertise: Be a subject matter expert in a specific ML domain while maintaining a solid understanding of product and user challenges. Handle Ambiguity: Navigate and resolve ambiguous problem definitions effectively with or without dedicated Product Manager support. Metrics Driven: Understand critical business and product metrics, apply the right tools and technologies, and drive efforts to positively influence those metrics. Experimentation Culture: Foster a fast-paced, high-iteration experimental culture to test and refine solutions quickly. Collaboration: Work effectively with cross-functional partners and stakeholders to set and achieve optimal outcomes. Curious: Interest in exploring and learning the latest technologies in the industry. ## Essentials to Succeed Signif
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