SS&C

financial services and healthcare technology

SeniorSoftwareEngineerIVA/ChabotDeveloper

Kansas City, Missouri, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior Software Engineer IVA/Chabot Developer at SS&C. Skills: Conversational AI, IVA/Chabot Development, Microservices, RESTful APIs, Object-Oriented Programming, Git/GitHub, Jira. Design and develop conversational AI solutions. Build and maintain integrations between IVA platforms and backend systems”

Industry & Context.

financial services and healthcare technology
Problems you'll solve

problem-solving and analytical skills

What They're Looking For.

Must Have

Hands-on development experience with at least one enterprise conversational AI platform: Soundhound Amelia, Boost. ai, Cognigy, Google Dialogflow, or equivalent IVA/chatbot platforms, Version control with Git/GitHub (branching strategies, pull requests, merge workflows), Project management with Atlassian Jira (story tracking, sprint planning), Microservice architecture design and implementation, Object-oriented programming (OOP) principles and design patterns, problem-solving and analytical skills, Excellent communication skills for technical and non-technical audiences, Bachelor's degree in Computer Science, Software Engineering, or related field (or equivalent experience)

Nice to Have

Python development experience (scripting, API development, data processing), Java development experience (enterprise applications, Spring framework), Experience with cloud platforms (AWS, Azure, GCP), Knowledge of CI/CD pipelines and DevOps practices, Experience with contact center platforms (NICE CXone, Genesys, Avaya, etc.), Understanding of NLP/NLU concepts and machine learning fundamentals, Experience with API testing tools (Postman, SoapUI), Familiarity with containerization (Docker, Kubernetes)

What You'll Do.

Design and develop conversational AI solutions

Build and maintain integrations between IVA platforms and backend systems

Implement NLU training strategies

and dialog flow optimization

Troubleshoot production issues

Optimize IVA performance

Stay current with emerging trends in conversational AI and automation technologies

How You'll Work.

Team & Collaboration

Collaborate with business stakeholders to gather requirements; Participate in code reviews

Communication Scope

Excellent communication skills for technical and non-technical audiences

Process & Methodology

Agile methodologies, Track and manage work items using Atlassian Jira, sprint planning

Full Job Description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. **_Job Description_** **Job Title: Senior Software Engineer IVA/Chabot Developer** **Location: Kansas City MO/ Hybrid** ** _Getting to know us:_** SS&C / Calastone is the largest global funds network, connecting the world’s leading financial organisations. Our mission is to reduce complexity, risk, and costs, enabling the industry to deliver greater value to investors. Over 4,500 clients in 56 countries and territories benefit from SS&C/Calastone’s services, processing over 250 billion of investment value each month. Calastone is headquartered in London and has offices in Luxembourg, Hong Kong, Taipei, Singapore, New York and Sydney. **_Why You Will Love It Here!_** * **Flexibility** : Hybrid Work Model & a Business Casual Dress Code, including jeans * **Your Future:** 401k Matching Program, Professional Development Reimbursement * **Work/Life Balance:** Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays * **Your Wellbeing:** Medical, Dental, Vision, Employee Assistance Program, Parental Leave * **Wide Ranging Perspectives:** Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees * **Training:** Hands-On, Team-Customized, including SS&C University * **Extra Perks:** Discounts on fitness clubs, travel and more! **_What You Will Get To Do:_** * Design and develop conversational AI solutions using enterprise platforms (Soundhound Amelia, Boost.ai, Cognigy, Dialogflow, or similar) * Build and maintain integrations between IVA platforms and backend systems using RESTful APIs and microservices * Collaborate with business stakeholders to gather requirements and translate them i

Free ATS check

Applying for this Senior Software Engineer IVA/Chabot Developer role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Workday

  • Workday has a multi-step form — save your progress after every section.
  • "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
  • Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
  • Job requisition numbers are useful when following up with HR by email.

ANONYMOUS · UNFILTERED

What do employees actually say about SS&C?

Real rants from real employees. Read before you apply.

Read Company Rants →