SeniorSoftwareEngineer-GettingHelpteam

Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about [our mission](https://wise.jobs/our-mission) and [what we offer](https://wise.jobs/what-we-offer). The Team You’ll Be Working With: Getting Help At Wise, we’re on a mission to make financial services faster, simpler, and more accessible for everyone. The Getting Help team plays a critical role in this mission by empowering customers to solve their problems quickly and efficiently. We’ve built the infrastructure for FAQs, self-service pages, and, most recently, launched a chat platform as a primary support channel. We’re enabling smarter customer interactions, automating solutions, and helping other teams deliver better support experiences through it. In 2026, we’re doubling down on making chat the go-to channel for our customers, and we need your expertise to take it to the next level🚀. What Does Our Team Look Like? We’re a cross-functional team of backend, frontend, iOS, and Android engineers, working hand-in-hand with a Product Manager, Analyst, and Designer. Together, we deliver seamless, impactful solutions across all Wise platforms. Collaboration is at the heart of what we do—we value ownership, knowledge sharing, and a commitment to building stable, scalable systems while embracing fast-paced learning and iteration. ## Qualifications What We Expect From You As a Senior Engineer, you’ll take the lead on solving complex technical problems, driving the implementation of solutions, and mentoring team members along the way. We’re looking for someone who thrives in a fast-paced, collaborative environment, en