SeniorSoftwareEngineer-(ClinicalAI)

WHO IS HEIDI? Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care. We exist to double healthcare’s capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages. Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare. Backed by nearly $100 million in total funding, Heidi is expanding across the USA, UK, Canada, and Europe, partnering with major health systems including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others. We move quickly where it matters and stay grounded in what’s proven, shaping healthcare’s next era. Ready for the challenge? THE ROLE Working closely with the Product Lead, you will be an Engineer who operates at the intersection of core product development and clinical application. This role requires formal medical training and real clinical experience. Your clinical background will directly inform how we design, evaluate, and ship AI features that support real-world care delivery. Experience working on clinical AI products is highly valued, as you’ll be shaping systems that must perform safely in production environments. WHAT YOU’LL DO: - Build end-to-end AI features: Architect and ship fullstack solutions (from React frontends to Python backend services) that leverage our voice AI and LLMs to automate clinical workflows. - Operationalise Voice AI: Implement and fine-tune audio processing pipelines, ensuring our Automatic Speech Recognition (ASR) and LLM agents perform accurately in diverse, real-world medical environments. - Bridge the gap between model and product: Translate