Cresta
Technology
SeniorSoftwareEngineer,Backend(Taiwan)
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Software Engineer, Backend (Taiwan) at Cresta. Skills: Backend services, Distributed systems, AI-driven products. Design backend services. Build backend services”
What You'll Achieve.
Deliver timely insights; Deliver actionable insights; Deliver measurable business value
Industry & Context.
Problem-solving skills
What They're Looking For.
Must Have
Bachelor's degree in Computer Science, 5+ years of experience building backend systems, 5+ years of experience building distributed systems, 5+ years of experience building cloud-native infrastructure, Proficiency in Go, Proficiency in Python, Experience designing RESTful APIs, Experience building RESTful APIs, Experience maintaining RESTful APIs, Experience designing service-oriented architectures, Experience building service-oriented architectures, Experience maintaining service-oriented architectures, Experience with Elasticsearch, Solid understanding of distributed systems, Solid understanding of microservices architectures, Solid understanding of cloud platforms, Experience troubleshooting system performance, Experience troubleshooting system reliability, Experience troubleshooting system scalability, Experience optimizing system performance, Experience optimizing system reliability, Experience optimizing system scalability, Analytical skills, Problem-solving skills, Excellent communication skills, Excellent collaboration skills
Nice to Have
Experience with search technologies, Experience with indexing technologies, Experience with large-scale datasets
What You'll Do.
Design backend services
Build backend services
Maintain backend services
Design distributed systems
Build distributed systems
Maintain distributed systems
Partner with frontend engineers
Partner with machine learning engineers
Partner with data scientists
Partner with product managers
Partner with designers
Own system reliability
Own system performance
Own system scalability
Write maintainable code
Write well-tested code
Contribute to codebase
Participate in architecture discussions
Participate in code reviews
Participate in testing
Participate in continuous integration
Design secure services
Design resilient services
Design highly available services
Implement secure services
Implement resilient services
Implement highly available services
Analyze system architecture
Evolve system architecture
Drive technical decisions
Contribute to engineering culture
Continuous improvement
How You'll Work.
Team & Collaboration
Cross-functional teams
Communication Scope
Communication skills
Full Job Description
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu, founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the role: As a Senior Full-Stack Engineer with a backend focus, you'll help shape the future of customer engagement through cutting-edge AI. You'll play a critical role in building products that deliver timely, actionable insights and measurable business value from day one. Our team is developing state-of-the-art AI-powered capabilities that equip contact center agents with knowledge-grounded, context-aware assistance and intelligent task automation before, during, and after customer interactions. Join us as we redefine how businesses connect with their customers at scale. Responsibilities: Design, build, and maintain scalable backend services, APIs, and distributed systems that power our AI-driven products. Partner closely with frontend engineers, machine learning engineers, data scientists, product managers, and designers to deliver end-to-end customer experiences. Own the reliability, performance, and scalability of production systems, proactively identifying and resolvin
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