Upstart
Financial Services
SeniorSoftwareEngineer
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Software Engineer at Upstart. Skills: Software development, System reliability, Borrower experience. Build borrower-facing systems. Improve borrower-facing systems”
What You'll Achieve.
Improve application completion; Improve customer satisfaction; Scale Home Lending products; Improve borrower conversion; Improve product quality
Industry & Context.
Technical tradeoffs; Engineering judgment
On-call support, Regular onsites
What They're Looking For.
Must Have
Bachelor's degree in Computer Science, Engineering, or Mathematics, or its equivalent, 4 years of professional software engineering experience, Experience building and maintaining production software systems for consumer-facing web applications, Experience with backend or user interface engineering in a production environment, Experience owning production systems, including operational support, incident response, or on-call responsibilities, Experience independently driving multi-quarter engineering projects from technical design through delivery
Nice to Have
Knowledge of financial technology, lending, home lending, or other regulated consumer finance products, Experience working on application funnels, borrower journeys, customer journeys, or other high-volume conversion flows, Ability to use product metrics, funnel data, error rates, and engineering judgment to prioritize technical work, Skills in improving complex live systems incrementally while continuing to deliver new product capabilities, Ability to influence cross-functional partners through clear technical recommendations and thoughtful tradeoff discussions
What You'll Do.
Build borrower-facing systems
Improve borrower-facing systems
Own production quality
Provide on-call support
Partner to deliver solutions
Lead technical design
Improve borrower conversion
Improve customer satisfaction
Improve product quality
Make technical tradeoffs
Balance maintainability
Improve team execution
How You'll Work.
Team & Collaboration
Partner across Product; Partner with Design; Partner with Data; Partner with Machine Learning; Partner with Servicing; Partner with Operations; Cross-functional partners
Communication Scope
Technical recommendations
Process & Methodology
Technical design, Project delivery
Full Job Description
About Upstart At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence. As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 1,800 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress. We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you’ll have the support to work in the way that works best for you. If you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you. The Team: Upstart’s Home Lending Borrower Experience team supports the Home Lending borrower journey, including the end-to-end experience borrowers use to apply, receive a decision, and close. The team builds and maintains borrower-facing systems that directly affect application completion, customer satisfaction, and the ability to scale Home Lending products as volume grows. As a Senior Software Engineer on the team,
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