Heidi
Healthcare
SeniorSoftwareEngineer
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Software Engineer at Heidi. Skills: Full-stack development, AI systems, Clinical workflows, Healthcare domain. Build systems that live inside clinical workflows. Integrate with EHRs”
What You'll Achieve.
Double healthcare’s capacity while keeping care deeply human; Return more than 18 million hours to clinicians; Supported over 73 million patient visits; Make Heidi feel native to UK healthcare; Make Heidi work seamlessly inside those workflows; Build AI systems that handle the complexity of UK healthcare; Build the definitive clinical AI experience for the world's most demanding healthcare market; Make Heidi feel like a native capability, not a plugin; Ensure clinicians never see the complexity of US healthcare; Build for trust and quality; Ensure workflows are depended on by clinicians, operators, and downstream systems; Help clinicians and improve practice revenue; Ship agentic workflow functionality; Provide human review, auditability, and clear controls for AI assistance; Improve practice revenue; Expand the world’s capacity to care
Industry & Context.
Turn friction into flow; Turn clinical complexity into simple experiences; Engage with messy problems; Ask good questions; Drive toward a practical, shippable solution
What They're Looking For.
Must Have
5+ years of software engineering experience, with a track record of shipping complex systems that real users depend on., full-stack fundamentals and experience contributing to user-facing products end-to-end., Sound engineering judgment: You make sensible trade-offs, keep scope clear, and improve quality through testing, readable code, and thoughtful design., Ownership and follow-through: You take responsibility for what you commit to, communicate clearly when something changes, and unblock yourself or escalate early., Collaborative working style: You work well with others, enjoy building in a tight feedback loop, and are comfortable pairing and sharing work in progress., Comfort with ambiguity: You can engage with messy problems, ask good questions, and drive toward a practical, shippable solution., Fluency with AI coding tools: You use modern AI tools to accelerate delivery, while staying rigorous about correctness and validation.
Nice to Have
Experience with agentic frameworks, modelling complex domains, orchestration, and event-driven architectures is a plus.
What You'll Do.
Build systems that live inside clinical workflows
Build systems that absorb complexity of US healthcare
Build agentic workflow functionality
Assist with extraction
and drafting across workflows
Operate in close collaboration
Learn how healthcare organisations operate in practice
Translate healthcare requirements into product improvements
How You'll Work.
Team & Collaboration
Operate in close collaboration; Frequent pairing; Shared ownership of design and implementation; Work day-to-day in a highly collaborative environment; Enjoy building in a tight feedback loop; Comfortable pairing and sharing work in progress
Communication Scope
Communicate clearly when something changes
Process & Methodology
Keep scope clear, Ownership, Follow-through, Take responsibility for what you commit to, Communicate clearly when something changes, Unblock yourself or escalate early
Full Job Description
WHO ARE HEIDI? Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care. We exist to double healthcare’s capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages. Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare. Backed by nearly $100 million in total funding, Heidi is expanding across the USA, UK, Canada, and Europe, partnering with major health systems including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others. We move quickly where it matters and stay grounded in what’s proven, shaping healthcare’s next era. Ready for the challenge? THE ROLE The UK healthcare system is defined by its friction - complex billing requirements, rigid EHRs, and administrative burden that pulls clinicians away from patients. We're looking for a Senior Software Engineer to turn that friction into flow. You'll build the systems that make Heidi feel native to UK healthcare. That means going deep into the infrastructure clinicians actually use and making Heidi work seamlessly inside those workflows. It means building AI systems that handle the complexity of UK healthcare so clinicians don't have to. You'll work across the full stack of what makes Heidi valuable in the UK market: from the AI pipelines that understand clinical documentation to the integrations that put the right information in the right place at the right time. This isn't just localisation. It's building the definitive clinical AI experience for the world's most demanding healthcare market. WHAT YOU’LL DO - Build systems that live inside clinica
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