Moveworks
AI
SeniorSoftwareEngineer,AgenticAIPlatform
“Senior Software Engineer, Agentic AI Platform at Moveworks. Skills: Agentic AI Platform, Generative AI product, Scaling and optimizing, Conversation Engine, API abstractions, Dialog engine optimization, Coding patterns, API design, Scalability, Robustness, Optimization, Logging and tracing framework, Debugging and triaging tools, Automated metrics. Scaling and optimizing a cutting-edge Generative AI product that offers instant assistance to enterprise users.. Work at the core of Moveworks Genera”
What You'll Achieve.
Deliver meaningful business impact; Turn conversations into completed work; Extend agentic AI to every employee across every corner of the business; Support hundreds of millions of users, across multiple chat channels and use cases; Enhance our end-to-end product infrastructure with the utmost engineering quality and robustness; Deliver domain-specific conversational experiences; Achieve minimal memory footprint, low latency, and streamlined development process for application engineers
Industry & Context.
Systematic approach to quickly identify and resolve latency bottlenecks, race conditions, and throughput limitations
What They're Looking For.
Must Have
A foundation in computer science and software engineering, coupled with expertise in building scalable systems., A deep understanding of clean, modular, and scalable API design., A passion for optimizing systems and improving performance., Well-versed in tracing, logging, and metrics frameworks, and possess a systematic approach to quickly identify and resolve latency bottlenecks, race conditions, and throughput limitations., The ability to independently research new requirements and develop innovative solutions., Thrive in an environment of fast-paced coding and execution, embracing rapid iterations to deliver results., Communication skills to effectively articulate rationales and design approaches., Cross-functional awareness that enables you to collaborate seamlessly with various teams., 5+ years of professional development experience, specifically in building systems at scale.
Nice to Have
Moveworks' groundbreaking solutions for enterprise AI, Experience with Python, Experience with React, Knowledge of PostgreSQL, Proficient in AWS (EC2, S3, Lambda), Terraform, Docker, Kubernetes, Strong Java background, Experience with Spring Boot, Familiarity with Kafka, Familiarity with Redis
What You'll Do.
Scaling and optimizing a cutting-edge Generative AI product that offers instant assistance to enterprise users.
Work at the core of Moveworks Generative AI product.
Scaling and optimizing it to meet the growing demands of the enterprise solution space.
Construct an extensive product infrastructure
complete with user-friendly interfaces that empower engineers and configurators to effortlessly customize and optimize generative AI models.
Collecting data and feedback
adapting to diverse enterprise use cases and business contexts
and delivering domain-specific conversational experiences.
Design scalable API abstractions for our conversation platform
which supports all popular chat clients (for example
and Web) and offers a neutral API for developing other parts of the engineering system.
Optimize the dialog engine to accommodate a wide range of conversational features
leveraging private domain knowledge unique to each enterprise customer in the cloud
and enable real-time multilingual translation.
Champion the best practices for coding patterns
Foster a culture of excellence and continuous improvements among fellow engineers.
Provide comprehensive insights and visibility into the performance of our conversational AI product.
Implementing a robust logging and tracing framework
user-friendly debugging and triaging tools
and automated metrics for efficient monitoring and analysis.
How You'll Work.
Team & Collaboration
Collaborate closely with machine learning experts and cross-functional teams; Collaborate closely with ML engineers, application engineers, product teams, and customer support teams; Cross-functional awareness that enables you to collaborate seamlessly with various teams
Communication Scope
Effectively articulate rationales and design approaches
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