SeniorSoftwareDevelopmentEngineer,Customer360

Shape the Future of AI-Powered Customer Experiences at Amazon by revolutionizing how millions of customers interact with Amazon. We're looking for a technical leader to lead our next breakthrough in AI-driven personalization. The Challenge In an era where AI is transforming customer expectations, we're building something unprecedented: a unified personalization engine that will power experiences across all of Amazon's businesses. This isn't just another recommendation system – it's a sophisticated AI platform that will understand and adapt to customer behaviors in real-time, creating seamless, intuitive experiences that feel like magic. Your Impact - Architect and build innovative AI-driven systems that will serve millions of customers daily - Pioneer new approaches to cross-domain personalization. - Lead technical innovation that will set industry standards for years to come - Work with diverse Amazon teams to reshape how we understand and serve our customers What Makes This Role Unique - Access to Amazon's vast technology ecosystem and data infrastructure - Freedom to innovate with the latest technologies - Direct impact on Amazon's core customer experience - Opportunity to solve complex problems at unprecedented scale You'll Be Great For This Role If You Have - Passion for building intelligent systems that delight customers - Experience with large-scale distributed systems and familiarity with ML/AI - Track record of turning complex technical challenges into elegant solutions - Desire to work at the frontier of AI innovation to deliver magic to customers. Why This Role Matters The future of e-commerce belongs to those who can create truly personalized experiences. As a technical leader in this space, you'll be at the forefront of defining what's possible in AI-powered customer experiences. Your work will directly impact how millions of people shop, discover, and interact with Amazon's services. The Team Join a group of passionate engineers and leaders who are pus