Rewards Network
SeniorSiteReliabilityEngineer
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Site Reliability Engineer at Rewards Network. Skills: Site Reliability Engineering, Cloud infrastructure, Kubernetes administration. Support and improve deployment pipelines. Troubleshoot and resolve Kubernetes issues”
What You'll Achieve.
Reducing toil; Improve developer experience
Industry & Context.
Troubleshooting; Issue resolution
On-call rotation, 3 days a week in office
What They're Looking For.
Must Have
5+ years of experience in SRE/DevOps/infrastructure, Bachelor's degree in Computer Science, Engineering, or equivalent practical experience
Nice to Have
Mid to senior level experience
What You'll Do.
Support and improve deployment pipelines
Troubleshoot and resolve Kubernetes issues
Troubleshoot and resolve application-level issues
Troubleshoot and resolve Docker container issues
Troubleshoot and resolve Linux-based environment issues
Monitor system health using Grafana
Diagnose system health using Prometheus
Improve system health using Elasticsearch
Build internal tooling
Improve internal tooling
Address infrastructure needs
Address deployment needs
Maintain AWS infrastructure
Improve AWS infrastructure
Manage security operations
Support production systems
Participate in on-call rotation
Improve system observability
Improve system resilience
Improve system automation
Contribute to knowledge sharing
How You'll Work.
Team & Collaboration
Partner with development teams; Collaborate across teams
Full Job Description
About Rewards Network For 41 years, Rewards Network has been helping restaurants grow revenue, increase traffic, and boost customer engagement through innovative financial, marketing services, and premier dining rewards programs. By offering unique card-linked offers, we introduce diners to fantastic restaurant experiences, leveraging advanced technology and data analytics to deliver value to restaurants, diners, and our strategic partners' loyalty programs. Our Culture At Rewards Network, you'll be part of a driven and diverse team that excels in collaboration, issue resolution, and taking ownership of both personal growth and the company's success. We take pride in partnering with the world's most powerful loyalty programs to drive full-price paying customers to local restaurants through marketing services and flexible funding options. Our engaging and rewarding environment is designed to help you gain your full potential. Job Overview The Site Reliability Engineer supports deployments, cloud infrastructure, and monitoring systems that power Rewards Network's applications and services. This role exists to ensure reliable, secure, and scalable operations across our Kubernetes clusters, AWS environments, and observability platforms. We are hiring an experienced Site Reliability Engineer to be focused on supporting our engineering teams with deployments, troubleshooting, and infrastructure improvements. You'll be joining a small, senior SRE team with broad ownership of the platforms and infrastructure that power everything Rewards Network runs on. This position is well-suited for someone with strong hands-on experience who can quickly get up to speed and begin making meaningful contributions. We’re open to hiring at the mid to senior level based on experience. This is a hybrid position that requires in office presence 3 days a week (Tuesday-Thursday) in Chicago. What you’ll bring to the table: (Responsibilities) • Support and improve deployment pipelines to productio
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