Rewards Network

SeniorSiteReliabilityEngineer

$145–175k Chicago, Illinois, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior Site Reliability Engineer at Rewards Network. Skills: Site Reliability Engineering, Cloud infrastructure, Kubernetes administration. Support and improve deployment pipelines. Troubleshoot and resolve Kubernetes issues”

What You'll Achieve.

Reducing toil; Improve developer experience

Industry & Context.

Problems you'll solve

Troubleshooting; Issue resolution

Eligibility Requirements

On-call rotation, 3 days a week in office

What They're Looking For.

Must Have

5+ years of experience in SRE/DevOps/infrastructure, Bachelor's degree in Computer Science, Engineering, or equivalent practical experience

Nice to Have

Mid to senior level experience

What You'll Do.

Support and improve deployment pipelines

Troubleshoot and resolve Kubernetes issues

Troubleshoot and resolve application-level issues

Troubleshoot and resolve Docker container issues

Troubleshoot and resolve Linux-based environment issues

Monitor system health using Grafana

Diagnose system health using Prometheus

Improve system health using Elasticsearch

Build internal tooling

Improve internal tooling

Address infrastructure needs

Address deployment needs

Maintain AWS infrastructure

Improve AWS infrastructure

Manage security operations

Support production systems

Participate in on-call rotation

Improve system observability

Improve system resilience

Improve system automation

Contribute to knowledge sharing

How You'll Work.

Team & Collaboration

Partner with development teams; Collaborate across teams

Full Job Description

About Rewards Network For 41 years, Rewards Network has been helping restaurants grow revenue, increase traffic, and boost customer engagement through innovative financial, marketing services, and premier dining rewards programs. By offering unique card-linked offers, we introduce diners to fantastic restaurant experiences, leveraging advanced technology and data analytics to deliver value to restaurants, diners, and our strategic partners' loyalty programs. Our Culture At Rewards Network, you'll be part of a driven and diverse team that excels in collaboration, issue resolution, and taking ownership of both personal growth and the company's success. We take pride in partnering with the world's most powerful loyalty programs to drive full-price paying customers to local restaurants through marketing services and flexible funding options. Our engaging and rewarding environment is designed to help you gain your full potential. Job Overview The Site Reliability Engineer supports deployments, cloud infrastructure, and monitoring systems that power Rewards Network's applications and services. This role exists to ensure reliable, secure, and scalable operations across our Kubernetes clusters, AWS environments, and observability platforms. We are hiring an experienced Site Reliability Engineer to be focused on supporting our engineering teams with deployments, troubleshooting, and infrastructure improvements. You'll be joining a small, senior SRE team with broad ownership of the platforms and infrastructure that power everything Rewards Network runs on. This position is well-suited for someone with strong hands-on experience who can quickly get up to speed and begin making meaningful contributions. We’re open to hiring at the mid to senior level based on experience. This is a hybrid position that requires in office presence 3 days a week (Tuesday-Thursday) in Chicago. What you’ll bring to the table: (Responsibilities) • Support and improve deployment pipelines to productio

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