SeniorSiteReliabilityEngineer

ABOUT US We're living through a fundamental shift in how people discover, evaluate, and purchase products. The next generation doesn't respond to traditional marketing -- they build relationships with brands through authentic social interactions, seek recommendations from communities they trust, and expect personalized experiences that feel human, not corporate. At Nectar Social, we're building the AI-native social operating system that enables this new era of commerce. We believe every social interaction should deepen the relationship between brands and their communities while creating genuine value for both sides. Founded by ex-Meta product and engineering leaders, we've raised over $30M in total capital from investors including GV and True Ventures. We work with brands like Oura Health, Caraway, e.l.f. Cosmetics, Kosas, OLIPOP, and many more. We're building the future of social commerce -- where community, conversation, and commerce converge. THE ROLE We're looking for a Senior Site Reliability Engineer to own the reliability, scalability, and operational excellence of the production systems that power Nectar's platform. We run high-volume data ingestion pipelines and real-time AI agents on top of a fast-growing customer base, and we need a seasoned SRE to help us scale these systems safely and keep them running flawlessly. As one of our first dedicated SREs, you'll have outsized impact and ownership. You'll define how we measure, operate, and harden our infrastructure -- establishing the reliability foundations that the rest of the engineering team builds on as we scale. WHAT YOU'LL BE DOING - Own the reliability and scalability of our production systems as they handle rapidly growing volumes of social data and real-time AI workloads - Define and drive SLOs, SLIs, and error budgets, and build the observability, alerting, and on-call practices to support them - Lead incident response and blameless postmortems, then turn what we learn into systemic improvements th