Mastercard

Financial Services

SeniorSiteReliabilityEngineer

₹22–35L ~AI est. Pune, India FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior Site Reliability Engineer at Mastercard. Skills: Site Reliability Engineering, Automation, System reliability. Demonstrate SRE practices. Innovate SRE practices”

What You'll Achieve.

Ensure platform is stable; Ensure platform is healthy; Maximize customer experience; Increase overall value of applications

Industry & Context.

Financial Services
Problems you'll solve

Systematic problem-solving approach; Root cause analysis; Troubleshooting

Eligibility Requirements

On-call rotations

What They're Looking For.

Must Have

Bachelor's degree in Computer Science, Equivalent practical experience, Experience coding in C++, Experience coding in Java, Experience coding in Python, Experience coding in Go, Experience coding in Spring Framework, Understanding of DevOps principles, Understanding of DevOps practices, Interest in building large-scale systems, Interest in operating large-scale systems, Interest in building distributed systems, Interest in operating distributed systems, Systematic problem-solving approach, Analytical skills, Communication abilities, Willingness to learn, Willingness to take on challenging opportunities, Comfortable collaborating with cross-functional teams

Nice to Have

One to two years of experience, SRE experience preferred, Automation provider certifications, Experience with algorithms, Experience with data structures, Experience with scripting, Experience with pipeline management, Experience with software design

What You'll Do.

Demonstrate SRE practices

Innovate SRE practices

Implement SRE principles

Implement SRE objectives

Create new SRE practices

Partner with product teams

Partner with platform teams

Define service level objectives

Track service level objectives

Define service level indicators

Track service level indicators

Monitor system reliability

Manage system reliability

Ensure systems meet SLOs

Communicate reliability concerns

Communicate potential impact

Promote prioritization of reliability

Design solutions to automate

Code solutions to automate

Test solutions to automate

Deliver solutions to automate

Participate in on-call rotations

Provide support for SRE systems

Lead post-mortem incident analysis

Participate in post-mortem incident analysis

Engage in system design

Engage in capacity planning

Engage in architecture discussions

Ensure operational requirements are met

Share lessons learned

Assist in training junior SREs

Ensure best practices are followed

Pursue continuous improvement opportunities

Stay up to date on SRE methods

Stay up to date on SRE trends

Participate in organizational learning

Ensure compliance with policies

Respond promptly to requests

Provide engineering support

Provide best-practice guidance

Adhere to standard operating procedures

Suggest improvements to SOPs

Advocate for automation

Advocate for workflow optimization

How You'll Work.

Team & Collaboration

Cross-functional teams; Product teams; Platform teams; Security teams; Compliance teams

Communication Scope

Communicate reliability concerns

Full Job Description

**Our Purpose** _Mastercard powers economies and empowers people in 200 + countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** ### Senior Site Reliability Engineer ### Who is Mastercard? At Mastercard technology, we work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results. About the Role The Business Operations (Biz Ops) team is seeking a Business Operations Site Reliability Engineer (SRE). The role of the Business Operations Organization is to be the production readiness steward for Mastercard products. As a Business Operations SRE, we are responsible for ensuring that our platform is stable and healthy. We break down barriers to run our products by fostering developer-run ownership and empowering developers to build resilient products. We support our developers during the application build phase in software run principles, including operational design, automation, capacity planning, and monitoring that lead to

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