Mastercard
Financial Services
SeniorSiteReliabilityEngineer
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Site Reliability Engineer at Mastercard. Skills: Site Reliability Engineering, Automation, System reliability. Demonstrate SRE practices. Innovate SRE practices”
What You'll Achieve.
Ensure platform is stable; Ensure platform is healthy; Maximize customer experience; Increase overall value of applications
Industry & Context.
Systematic problem-solving approach; Root cause analysis; Troubleshooting
On-call rotations
What They're Looking For.
Must Have
Bachelor's degree in Computer Science, Equivalent practical experience, Experience coding in C++, Experience coding in Java, Experience coding in Python, Experience coding in Go, Experience coding in Spring Framework, Understanding of DevOps principles, Understanding of DevOps practices, Interest in building large-scale systems, Interest in operating large-scale systems, Interest in building distributed systems, Interest in operating distributed systems, Systematic problem-solving approach, Analytical skills, Communication abilities, Willingness to learn, Willingness to take on challenging opportunities, Comfortable collaborating with cross-functional teams
Nice to Have
One to two years of experience, SRE experience preferred, Automation provider certifications, Experience with algorithms, Experience with data structures, Experience with scripting, Experience with pipeline management, Experience with software design
What You'll Do.
Demonstrate SRE practices
Innovate SRE practices
Implement SRE principles
Implement SRE objectives
Create new SRE practices
Partner with product teams
Partner with platform teams
Define service level objectives
Track service level objectives
Define service level indicators
Track service level indicators
Monitor system reliability
Manage system reliability
Ensure systems meet SLOs
Communicate reliability concerns
Communicate potential impact
Promote prioritization of reliability
Design solutions to automate
Code solutions to automate
Test solutions to automate
Deliver solutions to automate
Participate in on-call rotations
Provide support for SRE systems
Lead post-mortem incident analysis
Participate in post-mortem incident analysis
Engage in system design
Engage in capacity planning
Engage in architecture discussions
Ensure operational requirements are met
Share lessons learned
Assist in training junior SREs
Ensure best practices are followed
Pursue continuous improvement opportunities
Stay up to date on SRE methods
Stay up to date on SRE trends
Participate in organizational learning
Ensure compliance with policies
Respond promptly to requests
Provide engineering support
Provide best-practice guidance
Adhere to standard operating procedures
Suggest improvements to SOPs
Advocate for automation
Advocate for workflow optimization
How You'll Work.
Team & Collaboration
Cross-functional teams; Product teams; Platform teams; Security teams; Compliance teams
Communication Scope
Communicate reliability concerns
Full Job Description
**Our Purpose** _Mastercard powers economies and empowers people in 200 + countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** ### Senior Site Reliability Engineer ### Who is Mastercard? At Mastercard technology, we work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results. About the Role The Business Operations (Biz Ops) team is seeking a Business Operations Site Reliability Engineer (SRE). The role of the Business Operations Organization is to be the production readiness steward for Mastercard products. As a Business Operations SRE, we are responsible for ensuring that our platform is stable and healthy. We break down barriers to run our products by fostering developer-run ownership and empowering developers to build resilient products. We support our developers during the application build phase in software run principles, including operational design, automation, capacity planning, and monitoring that lead to
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