Mastercard
FinTech
SeniorSiteReliabilityEngineer
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Site Reliability Engineer at Mastercard. Skills: Site Reliability Engineering, Automation, Production readiness. Improve the whole lifecycle of services. Analyze ITSM activities”
Industry & Context.
Problem solving; Complex problem solving; Analytical skills; Troubleshooting
What They're Looking For.
Must Have
Bachelor’s degree in computer science, 6–10 years of hands-on experience, UNIX/Linux systems experience, Scripting and automation experience, Oracle databases experience, SQL databases experience, DevOps practices experience, CI/CD pipelines experience, Knowledge of operating systems, Knowledge of platforms, Knowledge of infrastructure components, Solid understanding of ITSM processes
Nice to Have
Experience in C, Experience in C++, Experience in Java, Experience in Python, Experience in Go, Experience in Perl, Experience in Ruby, Knowledge of Artificial Intelligence Use cases, Knowledge of AI Implementation
What You'll Do.
Improve the whole lifecycle of services
Analyze ITSM activities
Provide feedback loop to development teams
Support services before they go live
Maintain services once they are live
Monitor system health
Scale systems sustainably
Practice sustainable incident response
Conduct blameless postmortems
Connect the dots during a production event
Optimize mean time to recover
Work with a global team
Mentor junior resources
How You'll Work.
Team & Collaboration
Development teams; Quality teams; Release teams; Product organizations; Engineering teams; Global team
Communication Scope
Written communication; Verbal communication
Full Job Description
**Our Purpose** _Mastercard powers economies and empowers people in 200 + countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** ### Senior Site Reliability Engineer ### The Xborder team is looking for a Senior Site Reliability Engineer who can help us solve problems, implement automation, and leverage best practices. · Are you a born problem solver who loves to figure out how something works? · Are you a detail -oriented individual who enjoys complex problem solving? · Do you love determining the correct actions required to fix a problem? · Do you have a low tolerance for manual work and look to automate everything you can? Overview Business Operations is leading the Site Reliability Engineering (SRE) transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organizations. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. The Senior Site Reliability Engineer (SRE) acts as the production readiness owner for the platform, ensuring that systems are designed, built, and operated with reliability, scalability, and performance at their core. This role partners closely with engineering teams across the software lifecycle—from design and development to deployment and production—embedding SRE principles and operational excellence into every stage of delivery. The SRE ensures that key opera
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