Amwell
Healthcare
SeniorSiteReliabilityEngineer
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Site Reliability Engineer at Amwell. Skills: Site Reliability Engineering, Infrastructure Automation, Cloud Platforms, Configuration Management. Support production systems. Utilize configuration management tools”
Industry & Context.
Troubleshooting
24/7 call rotation
What They're Looking For.
Must Have
5 or more years of experience managing Linux based systems, Experience with Infrastructure-as-Code, Experience with configuration management technologies, Experience with on-prem and cloud based virtualization platform compute and storage, Experience with Elasticsearch/Logstash/Kibana analytics engine, Experience managing Identity and Authentication solutions, Scripting and software development skills, Experience building reusable automation tooling, Experience building operational integrations, Experience developing monitoring, alerting, and self-healing automation solutions, Solid foundation of TCP/IP networking concepts, Experience supporting large-scale production environments
Nice to Have
Linux certifications a plus
What You'll Do.
Support production systems
Utilize configuration management tools
Design automation frameworks
Develop automation frameworks
Maintain automation frameworks
Configure operating systems
Maintain operating systems
Patch operating systems
Troubleshoot operating systems
Ensure compliance with security policies
Ensure compliance with data handling policies
Develop Infrastructure-as-Code solutions
Maintain Infrastructure-as-Code solutions
Collaborate with peers
Participate in 24/7 call rotation
Participate in scheduled maintenance tasks
How You'll Work.
Team & Collaboration
Amwell technology teams
Full Job Description
Company Description At Amwell, we’re transforming healthcare for all—powered by technology and inspired by people. Here, your ideas don’t just matter—they drive real change, improving lives on a global scale. We marry technology and innovation with clinical excellence to provide trusted solutions that solve the healthcare industry’s biggest pain points and are on a mission to enable greater access to more convenient, affordable, and effective care. We do this through our technology-enabled care platform that is designed to help our clients achieve their digital care ambitions – today and in the future. We offer programs spanning the full care continuum, including urgent, acute and specialty care, behavioral health, and services for the treatment of chronic conditions such as heart and cardiometabolic diseases. Programs are powered by Amwell as well as our growing partner network. For almost two decades, Amwell has proudly served some of the largest and most sophisticated healthcare organizations in the U. S. and worldwide. Our team is passionate about technology’s role in transforming care delivery and making it more equitable, accessible, efficient, cost-effective and navigable for all. Brief Overview Senior Systems Engineer is an exciting and important role within the Engineering Architecture team at Amwell. The Systems Engineering team supports key infrastructure within Amwell’s data center and cloud environments. Team members work hands-on to support hardware, virtualization platforms, operating systems, and shared network services like storage, mail, monitoring, DNS, identity management, and configuration management. This role places a strong emphasis on infrastructure automation, operational tooling, and scalable systems management. The ideal candidate is passionate about reducing operational complexity through scripting, Infrastructure-as-Code, and automation-driven engineering practices across cloud and on-premise platforms. Amwell systems support Telehealth
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