MYOB

SaaS

SeniorServicesConsultant

A$135–185k ~AI est. Adelaide, South Australia, Australia Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior Services Consultant at MYOB. Manage customer relationships. Drive customer retention”

Industry & Context.

SaaS

What You'll Do.

Manage customer relationships

Drive customer retention

Ensure customer satisfaction

Maximize customer value realization

Full Job Description

## Description We’re a leading business management solution with a core purpose: helping more businesses in Australia and New Zealand start, survive and succeed. At MYOB, we believe what’s good for one business is good for all business—and for all of us. Whether you support them, work for them, or dream of building your own, when businesses run smoothly, everybody feels it. Owners, employees, customers, suppliers—even families. That’s why we’re here: to give every person in business the tools they need to focus on what really matters and do Big Things—whatever big looks like for them. And for you? Joining MYOB means being part of that impact. It means using your skills to help businesses thrive, shaping the future of work, and growing alongside the people and communities we support. Because while we’re the business of software, we’re really in the business of people. And that makes MYOB Everyone’s Business. About the Role In this role, you'll join a successful team to provide quality consulting, implementation and training services on MYOB applications and excellent customer service to our Enterprise clients. Reporting to the Service Delivery Manager, you'll provide experienced advice, seek out opportunities and identify risks whilst driving success and high adoption of MYOB platforms. What You'll Be Doing -  Efficient implementation of products and services in the MYOB Acumatica ecosystem. -  Training on our MYOB platform solutions and the ability to facilitate organisational change activities and review -  Assessing, scoping and prioritising the time and resources needed to deliver a service as required -  Drive customer success and adoption of our platforms, implementing application and add-ons & extensions within MYOB products and associated integrations with 3rd party products About You -  Several years experience as an Implementation Consultant, Business Consultant or Services Consultant with an ERP product and a good handle on the tools -  Good application kn

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