Cubic Transportation Systems
transportation
SeniorServiceNowEngineer
“Senior ServiceNow Engineer at Cubic Transportation Systems. Skills: ServiceNow, JavaScript, Business Analyst. Support ServiceNow. Implement ServiceNow solutions”
What You'll Achieve.
Deliver results
Industry & Context.
Able to problem-solve and find effective and timely resolutions; Ability to analyze and solve technical problems
Participate in an on-call rota
What They're Looking For.
Must Have
Five (5)+ years of experience with ServiceNow analysis, configuration, development, and delivery of ServiceNow customizations and solutions, Experienced in full lifecycle ServiceNow implementations, Expertise as a Business Analyst, including requirements gathering, process modelling, gap analysis, story development, stakeholder management, etc., Expertise in troubleshooting ServiceNow system issues, Expertise in developing custom applications within ServiceNow, Expertise with client-side and service-side scripting using JavaScript and Jelly, Expertise in building Service Portals and using HTML, CSS, and AngularJS, Expertise with legacy workflows as well as Workflow Studio, Experience working with Agile (Scrum) project team development environments, Able to write detailed documentation (project specifications, requirements, and plans) for both technical and nontechnical audiences
Nice to Have
Experience with ITSM, CMDB, CSDM, ITAM, FSM, ITOM, HRSD, and Performance Analytics desired, Preferably ITIL, ServiceNow System Administrator, and ServiceNow Implementation Specialist certified, Experience with Integration Hub and Web Services Integration (SOAP, REST) desired, Experience in configuring and maintaining MID servers desired, Experience developing and maintaining ServiceNow Mobile applications desired
What You'll Do.
Implement ServiceNow solutions
Serve as ServiceNow SME
Provide technical guidance
Implement innovative ServiceNow solutions
Integrate ServiceNow with systems
Participate in design
Configure and maintain system
Collaborate with customers
Assess user skill gaps
Develop user training
Define quality assurance
Execute quality assurance
Participate in audit activities
Provide out-of-hours support
Comply with Quality Management System
Comply with HSE policies
Comply with security policies
How You'll Work.
Team & Collaboration
Interfacing directly with internal customers and management; Collaborate with and support internal customers; Collaborates with other team members; Collaborate effectively with individuals and other departments
Communication Scope
Excellent communication skills; Excellent written and verbal communication skills; Communicate effectively at all levels
Process & Methodology
Stakeholder management, Manage work
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