Agility Robotics
Manufacturing
SeniorServiceTechnicianII
“Senior Service Technician II at Agility Robotics. Skills: Robot repair, Refurbishment processes, Service operations. Support service operations for robots. Troubleshoot and repair robots”
Industry & Context.
Analytical; Troubleshooting; Root cause analysis
Lift up to 50 lbs, Manual dexterity, Visual acuity, Work overtime, Work on weekends
What They're Looking For.
Must Have
3-5 years electro-mechanical systems troubleshooting, Mechatronics troubleshooting and repair, Standard work instructions and SOPs
Nice to Have
High School diploma or 2-year technical degree, Military equivalent preferred, Root cause analysis strongly desired, Technical associates degree or equivalent military training, Experience with MES, ERP VKS, Infor, Jira and/or Confluence, Experience with project improvement methodologies, Proficiency using Google Suite, Proficiency using the Linux Operating System, Experience supporting high volume manufacturing
What You'll Do.
Support service operations for robots
Troubleshoot and repair robots
Repair robot peripherals
Support compliance with SLAs
Support cross-functional teams
Perform root cause analyses
Gather metrics to assess quality
Assist in process improvements
Create training materials
Implement work instructions
Identify resource needs
Communicate resource gaps
Assess service performance levels
Remove performance barriers
Develop maintenance schedules
Manage maintenance schedules
Track part consumption
Report emergent issues
Report service team needs
Support performance management
How You'll Work.
Team & Collaboration
Cross-functional teams; Operations teams; Engineering teams; Production teams
Communication Scope
Written updates; Verbal updates; Detailed reports
Process & Methodology
Project improvement methodologies
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