Circle K

eMobility

SeniorServiceDesigner

Oslo, Norway FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior Service Designer at Circle K. Skills: Service Design, UX design, design research, prototyping. Researching, designing, innovating, and prototyping new user experiences. Help research and define target customers”

What You'll Achieve.

create a world-class charging experience for our customers; pave the way for the future within Circle K; help Circle K (and the world!) transition to sustainable energy; transform a global fuel retailer to a renewable future

Industry & Context.

eMobility
Problems you'll solve

creative problem-solving; collaborative problem-solving techniques

What They're Looking For.

Must Have

Higher education in one of the following: Design, Interaction Design, UI/UX Design, Psychology, Service Design, or a design research portfolio that shows relevant experience, A portfolio showcasing design research and storytelling, Must be skilled in Figma prototyping or willing to rapidly transition, Experience using design research methods to discover problems and opportunities a must, Experience with facilitation and collaborative problem-solving techniques to drive team alignment a must, Ability to help define a user experience vision and help inspire others to execute against that vision, Excellent written and verbal communication skills in English and Norwegian a must, Self-motivated, able to work independently but also collaborative with other stakeholders

Nice to Have

Experience with synthesizing large volumes of user interviews a plus, Experience with driving an electric vehicle in Norway a plus

What You'll Do.

and prototyping new user experiences

Help research and define target customers

Conceive of and contribute to UX design from problem discovery

Facilitate user-journey mapping workshops based on solving user problems

Facilitate ideation workshops based on your findings and assist with the validation of prototypes

Develop creative and innovative design solutions for desktop and mobile

Iterate and improve those experiences as needed

Influence team roadmaps to include experience improvements

How You'll Work.

Team & Collaboration

Collaborate with various internal stakeholders; Build relationships and trust with stakeholders, peers and working groups, globally; collaborative with other stakeholders

Communication Scope

Excellent written and verbal communication skills in English and Norwegian

Full Job Description

**Job Description** **CIRCLE K EMOBILITY****–****PROVIDING THE BEST TOTAL CHARGING EXPERIENCE** The market for electric vehicles is rapidly growing and we’re enthusiastic about our customer’s move to electric mobility. To meet the future, Circle K has established an eMobility unit with the purpose of building an entire new business to address the demand of EV drivers. In Circle K, we aim to create a world-class charging experience for our customers, and to get there we’re looking for exceptional people looking for an extra challenge. **DO YOU WANT TO BECOME A PART OF A CORPORATE STARTUP WITH GLOBAL AMBITIONS?** Circle K eMobility Design is looking for a Service Designer to help create the future of our electric vehicle products and services. The Service Designer will be responsible for researching, designing, innovating, and prototyping new user experiences that pave the way for the future within Circle K. You will collaborate with various internal stakeholders and be a key contributor and originator in your own right. Deliverables include transcripts, prototype testing recordings, research presentations, and follow-up for proper implementation. Candidates should possess great research skills, creative problem-solving, a great sense of aesthetics, as well as user-centered design principles. Your work will help Circle K (and the world!) transition to sustainable energy. **Key responsibilities:** * Help research and define target customers * Conceive of and contribute to UX design from problem discovery * Facilitate user-journey mapping workshops based on solving user problems * Facilitate ideation workshops based on your findings and assist with the validation of prototypes * Develop creative and innovative design solutions for desktop and mobile * Iterate and improve those experiences as needed. Influence team roadmaps to include experience improvements * Build relationships and trust with stakeholders, peers and working groups, globally. **You have:** * Higher educ

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