Ubiminds
NS
SeniorSalesforceFieldServiceConsultantFSL(528)
“Senior Salesforce Field Service Consultant FSL (528) at Ubiminds. Skills: Service transformation, Stakeholder management. Lead FSL implementation. Optimize FSL solutions”
What You'll Achieve.
Scalable service operations; Efficient service operations; Aligned business objectives
Industry & Context.
What They're Looking For.
Must Have
Salesforce Certified Field Service Consultant certification, Salesforce Administrator certification, Salesforce Service Cloud Consultant certification, 4–7+ years FSL experience, Experience with Work Orders, Experience with Service Appointments, Experience with Dispatcher Console, Experience with Mobile Field Service, Experience with Depot Repair, Experience with Asset Management, Experience with SLA Management, Experience with Salesforce Integrations, Experience leading service transformation, Experience delivering user training, Understanding of field service operations, English proficiency
Nice to Have
Experience in industrial environments, Experience in manufacturing environments, Experience in engineering environments, Experience in field-service-intensive environments, Experience supporting valve maintenance, Experience supporting equipment maintenance, Experience supporting industrial service operations, Knowledge of ERP integrations, Experience leading change management, Experience leading organizational adoption, Additional Salesforce certifications
What You'll Do.
Lead FSL implementation
Optimize FSL solutions
Lead Depot Repair implementation
Optimize Depot Repair solutions
Configure service workflows
Manage service workflows
Design scheduling processes
Improve scheduling processes
Design dispatching processes
Improve dispatching processes
Design execution processes
Improve execution processes
Design quality assurance processes
Improve quality assurance processes
Collaborate with ERP integration
Collaborate with third-party integration
Define standardized service processes
Promote standardized service processes
Deliver role-based training
Support user adoption initiatives
Partner with stakeholders
Translate requirements to solutions
Support change management efforts
Provide guidance on service operations
Provide guidance on platform governance
How You'll Work.
Team & Collaboration
Cross-functional stakeholders; Business teams; Technical teams
Communication Scope
English proficiency
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