PAR Technology Corporation
Restaurant Technology
SeniorSalesforceAdministrator-ExperiencePortal(ExperienceCloud)
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“Senior Salesforce Administrator - Experience Portal(Experience Cloud) at PAR Technology Corporation. Skills: Experience Cloud administration, Salesforce configuration, User access models. Configure Experience Cloud sites. Enhance Experience Cloud sites”
What You'll Achieve.
Maximize value of Salesforce platform; Configure scalable Experience Cloud solutions; Optimize scalable Experience Cloud solutions; Govern scalable Experience Cloud solutions; Support user engagement; Ensure secure portals; Ensure high-performing portals; Ensure user-friendly portals; Align with PAR's technology standards; Align with security requirements; Align with compliance needs; Improve usability; Improve scalability; Improve accessibility; Improve performance; Enhance business value
Industry & Context.
Problem-solving skills
What They're Looking For.
Must Have
Bachelor's degree in business or technology-related field, or equivalent practical experience, 5+ years of experience with Salesforce, Hands-on administration experience in Experience Cloud, Deep functional knowledge of Experience Cloud, Experience exposing Service Cloud features through Experience Cloud, Extensive experience with Salesforce configuration and automation tools, Experience managing Salesforce security and access models, Experience working within a formal Salesforce Application Lifecycle Management environment
Nice to Have
Salesforce Administrator or Advanced Administrator certification, Experience working in an Agile/Scrum delivery model, Experience with Single Sign-On (SSO), identity management, or authentication providers, Experience using Salesforce DevOps and deployment tools, Experience working in a SaaS or high-growth technology environment, Exposure to Commerce Cloud, Service Cloud, or cross-cloud integrations, Experience supporting systems during M&A or large-scale platform changes
What You'll Do.
Configure Experience Cloud sites
Enhance Experience Cloud sites
Maintain Experience Cloud sites
Administer Experience Cloud features
Optimize Experience Cloud features
Configure data visibility
Configure sharing models
Manage external users
Manage internal users
Expose Service Cloud features
Coordinate integrations
Ensure configurations comply with standards
Monitor portal performance
Monitor portal adoption
Monitor user experience
Perform system maintenance
Analyze portal configurations
Recommend improvements
Support data management activities
Validate post-release
Participate in release planning
Coordinate environments
Evaluate new features
Evaluate enhancements
Promote low-code best practices
Promote no-code best practices
Maintain documentation
Maintain operational runbooks
How You'll Work.
Team & Collaboration
Partner with Product Owners; Collaborate with business stakeholders; Work with business stakeholders; Work with UX stakeholders; Work with technical stakeholders; Collaborate with Salesforce Developers; Collaborate with QA; Collaborate with DevOps Engineers; Collaborate with integration teams; Partner with development teams; Partner with integration teams; Team-oriented environment
Communication Scope
Effective communication
Process & Methodology
Agile/Scrum environment
Full Job Description
For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com http://partech.com or connect with us on LinkedIn https://www.linkedin.com/company/partechnology/, X (formerly Twitter) https://twitter.com/par_tech, Facebook https://www.facebook.com/parpointofsale/, and Instagram https://www.instagram.com/partechnology/. Position Description: PAR is looking for a Senior Salesforce Administrator – Experience Portal to join the team. PAR is an international, fast-paced, high-growth environment, and our technology stack is cloud- and SaaS-first with minimal on-prem footprint. The ideal candidate embraces diverse perspectives and brings deep Experience Cloud (Community/Portal) administration expertise, strong problem-solving skills, and a collaborative mindset—while always keeping business outcomes front and center. The Senior Salesforce Administrator – Experience Portal is a critical member of the team who helps maximize the value of the Salesforce platform by configuring, optimizing, and governing scalable Experience Cloud solutions that support customer, partner, and external user engagement. Working closely with Product Management, business stakeholders, Salesforce Developers, QA, DevOps Engineers, and integration teams, you will contribute to solution discovery, configuration, and delivery in an Agile/Scrum environment. This role focuses on hands-on administration and configuration acr
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