SeniorSalesforceAdministrator

At Curriculum Associates, we believe in the potential of every child and are changing the face of education technology with award-winning learning programs like i-Ready that serve a third of the nation’s K–8 students. For more than 50 years, our commitment to making classrooms better places, serving educators, and supporting accessible learning experiences for all students has driven the continuous improvement of our innovative programs. Our team of more than 2,500 employees is composed of lifelong learners who stand behind this mission, working tirelessly to serve the educational community with world-class programs and support every day. **Key Responsibilities:-** ### **Salesforce Administration & Configuration** * Manage day-to-day Salesforce operations including user setup, profiles, roles, and permissions * Configure standard and custom objects, fields, validation rules, workflows, and flows * Maintain data quality through data governance, deduplication, and validation processes * Implement and manage Salesforce releases and change management processes ### **Automation & Optimization** * Design and implement automation using **Flow Builder, Process Builder (legacy)** * Optimize business processes across Sales, Service, and other departments * Identify opportunities for system enhancements and automation ### **User Support & Training** * Act as the primary point of contact for Salesforce support issues * Provide training and onboarding for new users * Create and maintain documentation, user guides, and best practices ### **Reporting & Analytics** * Build and maintain reports and dashboards for business insights * Analyze data trends and provide actionable recommendations * Ensure data accuracy and consistency across reports ### **Integration & Data Management** * Support integrations with third-party systems (via APIs, middleware, etc.) * Perform data imports, exports, and mass updates using tools like Data Loader * Ensure compliance with data security and privac