SeniorSalesProgramManager

Future Metals LLC As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best. The Senior Sales Program Manager is responsible for managing strategic customer accounts, driving revenue growth, and delivering best-in-class service across both **Future Metals** and **Orkal** customers and product lines. This role serves as the primary point of contact for key accounts while identifying new business opportunities, managing long-term agreements, and ensuring seamless execution of the order lifecycle. The position requires strong relationship management, commercial acumen, and cross-functional collaboration to support customer satisfaction and business expansion. **ESSENTIAL DUTIES AND RESPONSIBILITIES :** **Account Management & Customer Relationships** * Serve as the lead point of contact for assigned key and strategic accounts * Build and maintain strong, long-term customer relationships * Acquire deep understanding of customer needs, requirements, and objectives * Manage contract negotiations, long-term agreements (LTAs), and pricing strategies * Resolve customer issues proactively and maintain high levels of satisfaction * Manage annual certification renewals to ensure ongoing compliance **Sales & Business Development** * Identify new sales opportunities within existing accounts and pursue new customers * Forecast product demand and growth opportunities; monitor market and competitor trends * Promote new products and value-added services across both business units * Represent the company at customer visits, trade shows, and industry events (up to ~30% travel) **Order Management & Execution** * Oversee full order lifecycle: RFQs, quoting, order entry, deliv