Iterable
SeniorSalesOperationsAnalyst
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Sales Operations Analyst at Iterable. Skills: Salesforce Administration, Data Analysis, Process Improvement. Report business KPIs. Identify key insights”
What You'll Achieve.
drive cross-functional strategic insights; detailed analytics into the sales process; scale our business through data-driven decisions; provide internal teams with process and reporting; allow them to spend minimal time with data entry; maximum time with prospects; provide executives with key analytics; enable them to scale the business; provide prospects and customers with the best service and experience; put efficient processes in place that will scale with our growth
Industry & Context.
Analytical thinker who can derive insights from data
What They're Looking For.
Must Have
written and verbal communication skills, Demonstrable experience with Excel, Salesforce, and/or other Sales tools, Solid attention to detail and time management skills, Analytical thinker who can derive insights from data to improve process and training, A self-starter attitude who naturally sees problems
Nice to Have
Sales experience or experience working with Sales organizations, Experience at a high growth startup or consulting experience, Certified Salesforce Administrator and Developer, Experience with forecasting and sales territories
What You'll Do.
Identify key insights
Suggest areas of improvement
Identify new processes and tools
Reduce manual overhead
Increase understanding of our business
Improve decision-making
Increase sales productivity
Create and maintain KPI dashboards
Perform ad-hoc analysis
Support business initiatives
Administration of Salesforce
Ensure team is using best practices
How You'll Work.
Team & Collaboration
Work cross-functionally with Marketing, Sales, Finance, and Customer Success teams; Partner with Sales management
Communication Scope
written and verbal communication skills
Full Job Description
Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences. Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work. With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together! As a member of Iterable’s Operations team, you will play a key role in developing strategy, process, and reporting for our growing Sales department. Your ultimate goal is to drive cross-functional strategic insights and detailed analytics into the sales process, so we can scale our business through data-driven decisions. We have 4 main objectives: (1) provide our internal teams with process and reporting that allows them to spend minimal time with data entry and
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