SeniorSalesOperationsAnalyst

A career that’s the whole package! At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate and support growth through individual and team development, all within an environment where every voice is heard. Conga lines up commercial operations so companies run as connected, smarter businesses. By unifying the people and processes that drive commerce, Conga aligns pricing, quoting, contracting, rebates, and communications so teams stay in sync and buyers keep moving forward. The result is trusted decisions, consistent buyer experiences, and profitable growth. More than 10,000 customers worldwide, including over 50% of the Fortune 100®, trust Conga when commercial complexity is high and global impact is on the line. Job Title: Senior Sales Operations Analyst Locations: Boston, MA or Houston, TX Reports to: (Sr. Director, Revenue Operations) A quick snapshot… The Senior Analyst, is responsible for running the operational backbone of the renewals business. This role owns forecasting, reporting, data integrity, and the systems and processes that enable accurate revenue visibility and execution across Customer Success and Renewals teams. This position plays a critical role in ensuring leadership has clear insights into performance, while partnering cross-functionally to improve processes, resolve data and compensation challenges, and support planning and execution. Key Responsibilities Renewal Forecasting & Reporting Uses Clari and PowerBI to own weekly, monthly, and executive-level forecasting for renewals and customer success performance Deliver consistent reporting and insights to leadership, including board-level materials Maintain accuracy and consistency across all renewal reporting outputs Planning & Quota Management Uses SPIFF to support annual and quarterly planning cycles for the renewals business Build and maintain models for quota allocation, coverage, and target setting Partner with leadership to align plann