NICE
SaaS
SeniorSalesEngineer,Cognigy
“Senior Sales Engineer, Cognigy at NICE. Skills: Sales Engineering, Conversational AI, Customer Experience. Lead discovery and solutioning. Own discovery calls and technical deep dives”
What You'll Achieve.
Accelerate deal velocity; Achieve measurable ROI
Industry & Context.
Uncover pain points; Identify opportunities; Demonstrate real-world value
What They're Looking For.
Must Have
7+ years in a solutions engineering, pre-sales, or sales architecture role, 7+ years of consulting or customer engagement experience, 5+ years of contact center experience, JavaScript programming and scripting skills, Hands-on experience with conversational AI, chatbots, virtual agents, or low-code automation platforms, Familiarity with knowledge management, asynchronous messaging, and omnichannel engagement solutions, Experience with enterprise SaaS architecture, APIs, and integrations, Working knowledge of web technologies: HTML, JavaScript, CSS, DOM, and browser developer tools, Comfortable leveraging AI-assisted coding tools and vibe coding techniques
Nice to Have
MBA preferred, Experience with NiCE, Cognigy, or comparable CCaaS / conversational AI platforms
What You'll Do.
Lead discovery and solutioning
Own discovery calls and technical deep dives
Tell compelling stories
Respond to RFIs and RFPs
differentiated responses
Design and execute proof-of-value
Stay sharp on competitive landscape
Continuously track market trends
Provide technical expertise
How You'll Work.
Team & Collaboration
Work closely with Sales on discovery calls, technical deep dives, demos, and POCs; Provide technical expertise and upskill others across adjacent teams
Communication Scope
Tell compelling stories; Deliver customized, high-impact demos and presentations
Applying for this Senior Sales Engineer, Cognigy role?
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