Aircall
SaaS
SeniorSalesDevelopmentRepresentative/InboundSDR
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Sales Development Representative / Inbound SDR at Aircall. Skills: Sales Development, Lead Qualification, Communication. Serve as the first point of contact in the sales cycle to filter and qualify top-of-funnel, inbound leads over the phone and chat. React quickly to sales leads via email, phone, and chat communication at a high volume”
What You'll Achieve.
Drive revenue; Resolve issues faster; Scale customer-facing teams; Higher revenue; Faster resolutions; Teams that scale with confidence; Deliver meaningful outcomes
Industry & Context.
What They're Looking For.
Must Have
Skilled communicator: you’re an extremely clear and direct communicator, take a consultative approach, and have excellent verbal and written communication skills, Working knowledge of CRM systems and a willingness to learn even more, Experience working in a customer-facing position, preferably in sales, waiting tables, bartending, retail, campus services, phone banking, or experience at a tech company or SaaS start/scale up!, Ability to thrive in a fast-paced startup environment: you remain flexible, nimble, and agile as well as calm and even keeled, Attention to detail, organizational skills, and superior time management skills: you can ruthlessly prioritize and juggle competing tasks and multiple deadlines, Ability to be autonomous, take initiative, and truly own your own success.
Nice to Have
You are a business proficient Spanish language speaker to manage occasional Latam leads
What You'll Do.
Serve as the first point of contact in the sales cycle to filter and qualify top-of-funnel
inbound leads over the phone and chat
React quickly to sales leads via email
and chat communication at a high volume
Represent Aircall with professionalism and dignity at all times
and communicate product information to a wide variety of buyer personas
Highlight Aircall product features and business advantages to raise curiosity and interest
Assist North America Account Executives to boost the sales cycle: booking demos and meetings
and documenting activities in Salesforce
How You'll Work.
Team & Collaboration
Assist North America Account Executives to boost the sales cycle
Communication Scope
Clear and direct communicator; Consultative approach; Excellent verbal and written communication skills
Full Job Description
## Description Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence. Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines. At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth. How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here. ## Key Responsibilities Serve as the first point of contact in the sales cycle to filter and qualify top-of-funnel, inbound leads over the phone and chat React quickly to sales leads via email, phone, and chat communication at a high volume Represent Aircall with professionalism and dignity at all times, and communicate product information to a wide variety of buyer personas Highlight Aircall product features and business advantages to raise curiosity and interest Assist North America Account Executiv
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