Abbott
Healthcare
SeniorSalesAmbassador
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Sales Ambassador at Abbott. Skills: Sales, Account management, Customer relationships. Serve as trusted advisor. Foster customer loyalty”
What You'll Achieve.
Accelerate growth; Expand market share; Improve economic profitability; Increase customer loyalty; Retain business through renewal; Close new solutions
Industry & Context.
Issue resolution
Travel up to 75%, Field-based position
What They're Looking For.
Must Have
Bachelor's degree +3 years, Associate's degree + 5 years, HS/GED + 7 years experience, Professional sales experience, Laboratory operations experience, Willingness to travel
Nice to Have
Bachelor's in Engineering, Bachelor's in Life Sciences, Bachelor's in Medical Technology, Healthcare-related Field degree, Sales experience track record, Field service experience track record, Technical call center experience track record, Deep understanding of laboratory instrumentation, Deep understanding of laboratory workflows, Deep understanding of regulatory requirements
What You'll Do.
Serve as trusted advisor
Foster customer loyalty
Achieve retention targets
Enhance customer satisfaction
Resolve customer issues proactively
Conduct regular business reviews
Collaborate to secure early renewals
Mitigate competitive threats
Develop strategic account plans
Execute strategic account plans
Expand value and profitability
Identify operational improvements
Implement service improvements
Drive customer success
Influence purchasing decisions
Optimize reagent utilization
Perform assay integrations
Address laboratory technical needs
Support new account implementations
Coordinate billing processes
Ensure operational efficiency
Partner with Marketing
Partner with Customer Support
Partner with Technical Service
Deliver cohesive customer experiences
Escalate customer challenges
Resolve customer challenges
Document complaints accurately
Document resolutions accurately
How You'll Work.
Team & Collaboration
Cross-functional collaboration; Sales collaboration; Marketing collaboration; Customer Support collaboration; Technical Service collaboration; Finance collaboration; Service organization collaboration
Full Job Description
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries. ## **JOB DESCRIPTION:** **Working at Abbott** At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to: * Career development with an international company where you can grow the career you dream of. * Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. * An excellent retirement savings plan with a high employer contribution. * Tuition reimbursement, the [Freedom 2 Save](https://www.abbott.com/corpnewsroom/strategy-and-strength/tackling-student-debt-for-our-employees.html) student debt program, and [FreeU](https://www.abbott.com/corpnewsroom/strategy-and-strength/college-degree-for-free-its-possible-with-freeu.html) education benefit - an affordable and convenient path to getting a bachelor’s degree. * A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune. * A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists. **The Opportunity** We’re empowering smarter medical and economic decision-making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people. We are looking for a highly driven and technically proficient **Senior Sales Ambassador** to join our Diagnostics team. As a Senior Ambassador, you
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