SeniorRevenueOperationsManager(m/f/d)

Allow us to introduce ourselves Hello there! We’re Appinio, a global market research company that combines an AI-powered insights platform with expert consultancy. On a mission to make the world a little more fact-based, we help companies understand how consumers think and make smarter decisions. We started out in Hamburg back in 2014, but we’re now humbled to call the world our playground, with over 260 employees spread across 13 countries (we’re remote-first), 2600+ international clients, delivering research from +190 markets, globally. Want to be a part of the Appinio movement? 🚀 Here at Appinio, we value transparency in our recruitment process, and we've created a blog to share what to expect during each step of our journey together: here Your mission as a Senior Revenue Operations Manager We are looking for a Senior Revenue Operations Manager (m/f/d) to support our Revenue Operations team. In this role, you will be working in the revenue engine of our customer-facing teams. You will be responsible for our data model and data quality measures. Furthermore, you will set up and improve processes between our Customer Success, Research, Sales, and Marketing teams. This is your opportunity to fuel our growth, optimise team efficiency, and simplify day-to-day operations. In doing so, you’ll have a significant impact on Appinio and our overall success. What you’ll be doing You will map, design, and improve scalable workflows across the entire revenue funnel (Marketing, Sales, and CS) to eliminate friction Lead complex initiatives from initial "ambiguous problem" to final implementation, managing competing priorities with a focus on high-impact results Establish automated data quality measures and "health-check" reporting to ensure our CRM remains a trusted, single source of truth Evaluate and optimise our ecosystem (HubSpot, Fathom, etc.) to ensure every tool provides clear ROI and supports the user's workflow Build and maintain internal documentation to ensure the bu