SeniorRevenueOperationsManager

At Signifyd, we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients’ success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy. Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity. Join us on our mission to empower confident, fraud-free commerce by helping online retailers provide superior customer experiences and eliminate fraud. Learn about our company values here! Job Title: Senior Revenue Operations Manager Department: Revenue Operations The Revenue Operations (RevOps) team at Signifyd is the operational backbone of how we run our business. We own strategy, process, systems, analytics, and enablement across the teams that drive how Signifyd wins and retains merchants: Marketing, Sales, Customer Success, and Partnerships, among others. We partner with leaders across all of these functions to build the infrastructure that makes Signifyd's revenue teams faster, more informed, and consistently better at winning and keeping merchants. The Role We're looking for a Senior Revenue Operations Manager to own operations for Customer Success (CS) and Solution Design and Delivery (SD you'll identify what the business needs, bring a recommendation, design a solution that works for the teams involved, build it, and lead the change. This role is embedded in the business, not supporting it from a distance. You'll work alongside CS and SD understanding of chargebacks, GMV, authorization rates, and dispute management is a real advantage Experience using AI tools (Claude, Gemini, or similar) for workflow automation, data analysis, or operational decision support; hands-on experience with enter