ChowNow
Restaurant Technology
SeniorRevenueOperationsManager
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“Senior Revenue Operations Manager at ChowNow. Skills: Revenue Operations, GTM Systems, Process Optimization, Forecasting. Design end-to-end revenue engine. Scale end-to-end revenue engine”
What You'll Achieve.
Drive predictable revenue growth; Drive operational efficiency; Improve speed-to-lead; Improve pipeline hygiene; Focus on high-impact metrics
Industry & Context.
Problem solver; Independently problem solve
What They're Looking For.
Must Have
6+ years of experience in Business/Sales/Revenue Operations, Designed and maintained lead-to-cash workflows, Owned and optimized top of funnel operations
Nice to Have
Experience with Kubernetes and container orchestration platforms a plus
What You'll Do.
Design end-to-end revenue engine
Scale end-to-end revenue engine
Optimize end-to-end revenue engine
Own performance management
Drive predictable revenue growth
Drive operational efficiency
Create high quality reporting
Implement high quality reporting
Advise internal stakeholders
Make data-driven decisions
Partner with Enablement
Partner with Partnerships
Ensure alignment across strategy
Ensure alignment across execution
Ensure alignment across measurement
Build scalable infrastructure
Provide system support
Answer team questions
Track departmental KPIs
Improve SLA workflows
Standardize campaign tracking
Standardize attribution processes
Understand pain points
Present impact metrics
Update process documentation
Drive projects through full lifecycle
Lead cross-functional initiatives
Coordinate across Sales
Coordinate across Marketing
Contribute to quarterly planning
Contribute to roadmap prioritization
Attend strategic planning meetings
Shift from execution-only to strategic thinking
Present accomplishments to leadership
Identify areas for next quarter focus
Improve speed-to-lead
Improve pipeline hygiene
Design lead-to-cash workflows
Maintain lead-to-cash workflows
Optimize top of funnel operations
Manage lead management
Manage campaign tracking
Manage funnel conversion performance
How You'll Work.
Team & Collaboration
Cross-functional teams; Sales; Partnerships; Marketing; Customer Success; Finance; GTM leadership
Communication Scope
Effective communicator
Process & Methodology
Roadmap prioritization, Project delivery
Full Job Description
## Description About Us: ChowNow is one of the leading players in off-premise restaurant technology. As takeout becomes a vital revenue stream for independent restaurants, our platform helps owners focus on what they do best—serving great food—by offering solutions across the entire digital dining experience. From building branded websites and mobile apps, to powering online orders, managing menus, consolidating delivery, and running targeted marketing, we give restaurants the tools to grow on their own terms. We support over 20,000 restaurants across North America, helping process $1B+ in gross food sales while saving our partners over $700M in third-party commission fees. Through our white-label ordering solutions, a growing demand network (including Google, Yelp, Apple, and Snap), and a diner-friendly marketplace, we empower independent restaurants to own their customer relationships and avoid inflated pricing and fees charged by 3rd party delivery apps like Uber and Doordash. Founded in 2012, we’ve navigated rapid growth and transformation—from startup roots through the pandemic boom—and are now beginning an exciting new era under our CEO, Kanika Soni. As we evolve with new leadership and cutting-edge tools, we’re deepening our commitment to helping local restaurants thrive in the digital economy. About the Position: The Revenue Operations Manager is responsible for designing, scaling, and optimizing the end-to-end revenue engine across Sales, Partnerships, Marketing, and Customer Success. This role owns GTM systems, data, process, forecasting, and performance management to drive predictable revenue growth and operational efficiency. In this role, you will create and implement high quality reporting and insights to advise our internal stakeholders to make data-driven decisions. This role partners closely with Sales, Enablement, Partnerships, and Finance to ensure alignment across strategy, execution, and measurement while building scalable infrastruc
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