Airbnb
SeniorResourcingLead,CreativeOperations
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“Senior Resourcing Lead, Creative Operations at Airbnb. Skills: Creative operations, Resource management, Staffing, Capacity planning. Ensure staffing charts, capacity, and assignments are current. Develop relationships across the creative team”
Industry & Context.
Occasional office work, Attendance at offsites
What They're Looking For.
Must Have
12+ years in creative services, 5+ years in creative resource management or operations lead role, Deep understanding of creative workflow, skill sets, and staffing dependencies, Proven experience with talent sourcing, Proven experience with capacity planning, Proven experience with budget management, Proven experience with financial tracking, Mastery of resourcing and project management tools, Experience developing and optimizing systems, processes, and workflows for creative organizations, Exceptional interpersonal skills, Ability to execute with precision and speed, Ability to manage multiple priorities in a fast-moving environment
What You'll Do.
Ensure staffing charts
and assignments are current
Develop relationships across the creative team
Build intimate understanding of individual capabilities
Balance immediate needs with long-term growth
Oversee end-to-end contract worker recruitment process
Track roles in Airtable
Manage extension requests
Develop talent network
Own Float and other resourcing tools
Track all staffing and capacity
Partner with Tools Lead to build resourcing infrastructure
Partner with Tools Lead to maintain resourcing infrastructure
Partner with Tools Lead to improve resourcing infrastructure
Partner with Tools Lead to build resourcing processes
Partner with Tools Lead to maintain resourcing processes
Partner with Tools Lead to improve resourcing processes
Lead onboarding for new FTE hires
Lead onboarding for new CW hires
Run weekly onboarding calls
Partner with creative leadership on strategic hiring direction
Partner with creative leadership on diversity
Partner with creative leadership on future growth planning
Partner with Talent/HR on strategic hiring direction
Partner with Talent/HR on diversity
Partner with Talent/HR on future growth planning
Forecast professional services
Manage professional services
Forecast CW resources
Provide monthly actualization
Provide centralized reporting
Coordinate real-time reporting on team output
Coordinate monthly reporting on team output
Coordinate quarterly reporting on team output
Coordinate annual reporting on team output
Coordinate real-time reporting on resource utilization
Coordinate monthly reporting on resource utilization
Coordinate quarterly reporting on resource utilization
Coordinate annual reporting on resource utilization
How You'll Work.
Team & Collaboration
Creative team; Tools Lead; Creative leadership; Talent/HR; Full-time hires; Contract worker hires
Process & Methodology
Project management
Full Job Description
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Marketing ensure staffing charts, capacity, and assignments are always current and accurate. Develop relationships across the creative team to build an intimate understanding of individual capabilities and motivations; always balance immediate needs with long-term growth. Oversee the end-to-end contract worker (CW) recruitment process, including CW recruiters, role tracking in Airtable, extension requests, and talent network development. Own Float and other resourcing tools — tracking all staffing and capacity for use in planning meetings and new project scoping. Partner with Tools Lead to build, maintain, and continuously improve resourcing infrastructure and processes. Lead onboarding for all new full-time (FTE) and CW hires in partnership with the Senior Creative Operations Lead; run weekly onboarding calls to ensure smooth integration. Partner with creative leadership and Talent/HR on strategic hiring direction, diversity, and future growth planning. Forecast and manage the full professional services and CW budget; provide monthly actualization and centralized reporting. Coordinate real-time, monthly, quarterly, and annual reporting on team output and resource utilization. Your Expertise: 12+ years in creative services, including 5+ years in a creative resource management or operations lead role (agency, studio, or in-house) Deep understanding of creative workflow, skill sets, and staffing dependencies across disciplines Proven experience with talent sourcing, capacity planning, budget management, and financial tracking Mastery of resourcing and project management tools (Float,
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