SeniorResearchManager,DesignResearch

At WHOOP, we’re on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies, behaviors, and daily lives. WHOOP is hiring a Senior Research Manager, Design Research to lead and scale critical research efforts across WHOOP Labs. This role will oversee Design Research, shaping how early-stage insights inform product innovation. As a people-first leader, you will balance strategic direction, team development, and hands-on contribution—ensuring research rigor and impact across the hardware development lifecycle. RESPONSIBILITIES: - - Provide strategic leadership across design research, ensuring alignment with hardware, product, and organizational priorities. - Scale early-stage research initiatives, working closely with cross-functional leaders to identify opportunities for research and set expectations for mixed-methods research, ensuring research is positioned as a critical input to decision-making.  - Partner closely with Program Management and team members to intake research needs, assess tradeoffs, and guide prioritization and research direction. - Manage, coach, and develop a team of senior researchers, fostering strong research craft, clear communication, and professional growth. - Serve as a senior individual contributor on complex, high-impact research initiatives, particularly those adjacent to physical product and hardware development. - Own relationships with external research vendors, including scoping projects, defining success criteria, and ensuring high-quality execution. - Communicate research insights clearly and credibly to cross-functional partners and leadership, positioning research as a critical input to decision-making. QUALIFICATIONS: - - Bachelor’s degree in a relevant field such as human factors, design research, user experience research, design anthropology, psychology, or a related discipline. - 5+ years of experience conducting user research for p