Airbnb
SeniorReleaseManager,CSPlatform
“Senior Release Manager, CS Platform at Airbnb. Skills: release management, cross-functional coordination, stakeholder management, operational metrics, resource planning, continuous improvement. Serve as the primary liaison between Platform Management, Technical Program Management, Engineering, Testing, and Operations ensuring clear, consistent communication and shared alignment across all workstreams for each release.. Maintain accurate source-of-truth trackers and documentation so every stakeho”
What You'll Achieve.
ensuring releases are delivered on schedule and meet defined success criteria; drive improvements
Industry & Context.
problem-solving and analytical skills
must live in a state where Airbnb, Inc. has a registered entity
What They're Looking For.
Must Have
7+ years of experience in technical program management, program management, release management or product operations roles with a proven track record of success, Proven experience leading cross-functional product releases with executive visibility, Exceptional communication skills, verbal, written and presentation, to all levels of an organization, problem-solving and analytical skills, Understanding of best practice product release processes, experience working with engineering teams, Proficiency in virtual collaboration and project management tools like Asana, Jira, and Airtable, Strategic thinking and organizational skills, with the ability to work collaboratively and cross-functionally across teams, Hands-on, working knowledge of software product development life-cycle and methodologies, Naturally accountable and responsible: Self-starter, self-motivated, focused, and self-sufficient, strategic judgment: an ability to interpret organizational goals and translate them into planning activities, Ability to manage multiple, competing priorities simultaneously, in a fast-paced environment, Champion for continuous improvement, Experience working collaboratively with cross functional teams
Nice to Have
Specific experience with Agile is preferred
What You'll Do.
Serve as the primary liaison between Platform Management
Technical Program Management
and Operations ensuring clear
consistent communication and shared alignment across all workstreams for each release.
Maintain accurate source-of-truth trackers and documentation so every stakeholder has what they need
Create and maintain release management best practices.
and report on key release health and operational metrics ensuring releases are delivered on schedule and meet defined success criteria.
and regional nuances before launch
and rally cross-functional partners to diagnose
Work independently alongside stakeholders and cross-functional leadership maintaining rigorous oversight of release readiness and proactively mitigating blockers.
Facilitate the official go/no-go decisions owning the acceptance criteria and process to greenlight each release.
Partner with Operations/Training to ensure agents are prepared for new tooling.
Own post-launch monitoring and retrospectives by tracking adoption
surfacing issues post-release
and running retrospectives to drive improvements
How You'll Work.
Team & Collaboration
Serve as the primary liaison between Platform Management, Technical Program Management, Engineering, Testing, and Operations ensuring clear, consistent communication and shared alignment across all workstreams for each release.; rally cross-functional partners to diagnose, escalate, and resolve issues.; Work independently alongside stakeholders and cross-functional leadership maintaining rigorous oversight of release readiness and proactively mitigating blockers.; Experience working collaboratively with cross functional teams.
Communication Scope
Exceptional communication skills, verbal, written and presentation, to all levels of an organization
Process & Methodology
technical program management, program management, release management, project management tools like Asana, Jira, and Airtable, organizational skills, Ability to manage multiple, competing priorities simultaneously
Applying for this Senior Release Manager, CS Platform role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Airbnb?
Real rants from real employees. Read before you apply.