Northern Trust

Financial Services

SeniorRelationshipManager

€95–145k ~AI est. Luxembourg FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior Relationship Manager at Northern Trust. Skills: Client relationship management, Revenue generation, Commercial negotiation. Build understanding of client strategic ambitions. Identify and deliver tailored solutions”

What You'll Achieve.

Enhance client partnerships; Deliver sustained value; Increase revenue

Industry & Context.

Financial Services
Problems you'll solve

Risk-informed decisions

What They're Looking For.

Must Have

8-10 years experience in funds/securities business, Experience in profitability management, Experience increasing revenue, Establish commercial relationships with C level Client Stakeholders, Presented & participated in client pitches, Participated in client review meetings, Developed client orientated solutions, Managed multiple internal & external stakeholders, Managed stakeholders over several servicing locations, Managed client related projects

Nice to Have

Preference for at least 8-10 years’ experience working in all aspects of the funds / securities business

What You'll Do.

Build understanding of client strategic ambitions

Identify and deliver tailored solutions

Enhance new partnerships

Enhance existing partnerships

Align client objectives with Northern Trust growth ambitions

Ensure delivery of exceptional service

Ensure sustained value delivery

Manage multiple client relationships

Manage custody products

Manage fund accounting products

Manage transfer agency products

Make risk-informed decisions

Provide world-class service to internal clients

Provide world-class service to external clients

Ensure ongoing development of client partnerships

Ensure development of related revenues

Develop working relationships with senior stakeholders

Drive initiatives for client driven product development

Own the Legal relationship

Own the commercial relationship

Monitor performance against contractual agreements

Cross-sell additional products

Cross-sell additional jurisdictions

Support sustained growth

Support scalable growth

Price new business opportunities

Price additional business opportunities

Maintain client governance

Contribute to client governance application

Identify client related risk issues

Document client related risk issues

Manage client related risk issues

Adhere to internal risk management procedures

Participate in projects covering client fund launches

Participate in projects covering client fund mergers

Participate in projects covering client fund closures

Mobilise client needs

Connect client needs with NT Operations

Connect client needs with NT Products

Connect client needs with NT Transformation

Utilise Industry Trends to engage clients

Explore commercial opportunities within NT

Explore commercial opportunities directly with clients

Lead relationship management position at internal steering groups

Lead relationship management position at internal committees

How You'll Work.

Team & Collaboration

Cross-functional collaboration; Client needs with NT teams; Internal steering groups; Internal committees

Communication Scope

Client pitches; Client review meetings

Process & Methodology

Client related projects

Full Job Description

**_About Northern Trust:_** Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. _**Role/ Department:**_ As Senior Relationship Manager, you will play a pivotal role in building a deep understanding of each client’s strategic ambitions, allowing Northern Trust to proactively identify and deliver tailored solutions that enhance both new and existing partnerships. By strategically aligning client objectives with Northern Trust’s own growth ambitions, you will ensure the delivery of exceptional service and sustained value. Reporting directly to Caroline Fauville, you will be accountable for client satisfaction at the highest level and maintaining trusted relationships with C-Level executives. This position places you at the forefront of our organization's strategic leadership, fostering cross-functional collaboration to drive client success and support our continued, scalable commercial growth across the region. You will effectively manage multiple client relationships across a range of products, including custody, fund accounting and transfer agency, making risk-informed decisions and providing world-class service to internal and external clients while ensuring the ongoing development of client partnerships and related revenues. **_The key responsibilities of the role include:_** * Developing excellent working relationships with senior stakeholders in the client organization * Driving initiatives for client driven product development requirements; working closely with the va

Free ATS check

Applying for this Senior Relationship Manager role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Workday

  • Workday has a multi-step form — save your progress after every section.
  • "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
  • Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
  • Job requisition numbers are useful when following up with HR by email.

ANONYMOUS · UNFILTERED

What do employees actually say about Northern Trust?

Real rants from real employees. Read before you apply.

Read Company Rants →