Checkout.com
All cost centres
SeniorReferent
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Referent at Checkout.com. Skills: Operational mastery, Excellence oversight, Strategic support. Execute operational checks. Act as auditor”
Industry & Context.
Root cause analysis
What They're Looking For.
Must Have
1 to 1.5 days per week execution, Internal gold standard for speed and accuracy, First stress-tester for new SOPs, Final word on accuracy and system integrity, Identify weak signals and emerging fraud trends
Nice to Have
Experience with odash, Experience with new fraud products
What You'll Do.
Execute operational checks
Establish performance benchmarks
Define attainable excellence
Evaluate BPO performance
Flag unrealistic processes
Conduct deep-dive audits
Provide labeled datasets
Train machine-learning models
Participate in database development
Translate audit findings
Improve automated detection logic
Participate in task forces
Ensure technical nuances are captured
Assist Training Managers
Assess fraud case relevance
Assess fraud case complexity
How You'll Work.
Team & Collaboration
Cross-functional teams; Ops-Tech feedback loop; Task Force squads
Full Job Description
Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions daily for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. MISSION STATEMENT The Senior Referent mission is twofold: to execute the most complex operational checks and to act as a "Ground Truth" auditor. The Senior Referents bridge the gap between high-level strategy and floor-level reality, ensuring that our automated systems and human processes are constantly refined based on real-world fraud patterns. 1. OPERATIONAL MASTERY & BENCHMARKING - Expert Execution: Maintain "Battle-Ready" proficiency by executing live MRApp checks (allocated 1 to 1.5 days per week). Senior Referents are the internal gold standard for speed and accuracy. - BPO Benchmarking: Use your production time to establish performance benchmarks. Senior Referents define what "attainable excellence" looks like, providing a realistic mirror to evaluate BPO performance. - SOP Validation: Act as the first "stress-tester" for new Standard Operating Procedures. If a process is unrealistic or creates friction on the floor, you are responsible for flagging it before it is scaled. 2. EXCELLENCE OVERSI
Applying for this Senior Referent role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Ashby
- Ashby is a fast modern ATS — most applications take under 3 minutes.
- The resume parser is strong; verify parsed experience dates and job titles.
- Custom screening questions are often scored algorithmically — answer completely.
- Location field affects geo-based screening; use your actual metro area.
ANONYMOUS · UNFILTERED
What do employees actually say about Checkout.com?
Real rants from real employees. Read before you apply.