JumpCloud
Software Engineering
SeniorQualityEngineer
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Quality Engineer at JumpCloud. Skills: Quality assurance, Test automation, CI/CD. Own quality efforts. Lead quality efforts”
Industry & Context.
Troubleshooting; Root cause analysis
On-call shifts
What They're Looking For.
Must Have
6-8 years experience, Test planning experience, Automation framework utilization, Agile collaboration, Automation tools proficiency, Programming languages proficiency, Diverse testing methodologies, Performance testing experience, Security testing experience, Integration testing experience, Exploratory testing experience, Scalable test automation solutions, Maintainable test automation solutions, CI/CD knowledge, Deployment pipelines knowledge, Troubleshooting tools knowledge, Issue escalation ability, Enable development teams testing, Collective quality ownership fostering, Define test coverage strategies, Execute test coverage strategies, Layer Unit Tests, Layer Functional Tests, Layer Acceptance Tests, Test automation pyramid
Nice to Have
Generative AI experience, LLMs experience, Identity/Directory protocols knowledge, Authentication flows knowledge, MDM/Device Management knowledge, Cloud Platforms knowledge, API test automation tools experience, Web app UI test automation tools experience, Gherkin experience, Cypress experience, Go-based Unit Tests design, Go-based Unit Tests implementation, Functional testing frameworks experience, Deploying applications on cloud, Installing applications on cloud, Configuring applications on cloud, AWS experience, Startup environments experience
What You'll Do.
Define test strategies
Drive test strategy execution
Support developers shift quality left
Run acceptance tests locally
Share testing techniques
Improve developer testing
Improve developer validation
Develop automated test scripts
Execute automated test scripts
Maintain automated test scripts
Participate in Post-Incident Reviews
Plan Readiness Review testing
Complete Readiness Review testing
Manage acceptance testing
Manage exploratory testing
Conduct complex debugging
Reproduce staging issues
Reproduce production issues
Perform root cause analysis
Identify technical gaps
Address technical gaps
Unblock framework issues
Implement AI-assisted testing
Guide advanced testing techniques
Act as technical interviewer
Evaluate risk vs schedule
Balance testing with timelines
Optimize engineering velocity
Collaborate with architects
Collaborate with development leads
Ensure system testability
Ensure system robustness
How You'll Work.
Team & Collaboration
Cross-team initiatives; Development teams; Pillar Lead; Protectobot; Architects; Development leads; Across teams; Across hemispheres
Communication Scope
Customer needs thinking
Process & Methodology
Agile collaboration
Full Job Description
## Description All roles at JumpCloud® are Remote unless otherwise specified in the Job Description. About JumpCloud® JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times. JumpCloud is Intelligent, Secure IT. ## What You Will Be Doing Own and lead quality efforts for significant product areas or cross-team initiatives, defining and driving execution of comprehensive test strategies (functional, integration, performance, and system testing). Support developers in large initiatives to "shift quality left"—ensuring they can run acceptance tests locally and sharing techniques to improve how developers test and validate their own changes. Develop, execute, and maintain complex automated test scripts (using Python, Pytest, TypeScript, etc.) alongside the development team to enforce collective ownership of quality. Participate actively in Post-Incident Reviews (PIRs) and drive toward comprehensive solutions to prevent repeat incidents. Plan and complete the Readiness Review testing sections for tasked initiatives, managing end-to-end acceptance and exploratory testing at the epic level. Conduct complex debugging, including staging/production issue reproduction and root cause analysis, helping to troubleshoot issues even outside of your immediate team. Partner with the Pillar Lead and Protectobot to identify and address technical gaps in test coverage, unblock framework issues, and implement AI-assisted testing efficiencies. Mentor and coach QE 1s, QE 2s, and QE 3s, guiding them on advanced testing techniques, and act as a technical interviewer during hiring processes. Evaluate r
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