Amazon.com Services LLC

Hardware Development, subsidiaries

SeniorQualityEngineer

$157–213k New York, New York, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior Quality Engineer at Amazon.com Services LLC. Skills: Quality systems, Hardware development, Contract manufacturing, Reliability and compliance. Own and drive quality systems. Build robust quality processes”

Industry & Context.

Hardware Development, subsidiaries
Problems you'll solve

Root cause analysis; Failure mode mitigation

Eligibility Requirements

Travel to CM facilities

What They're Looking For.

Must Have

5+ years quality engineering experience, Quality systems in contract manufacturing, Inspection tools, metrology, functional test, Authoring work instructions, ATPs, inspection criteria, Written and verbal communication skills

Nice to Have

Robotics, mechatronics, electromechanical systems experience, Early-stage hardware startup experience, Battery/energy storage compliance exposure, Familiarity with IPC standards, Experience with PLM/QMS tools

What You'll Do.

Own and drive quality systems

Build robust quality processes

Define test coverage strategies

Ensure products meet requirements

Develop quality management systems

Establish inspection criteria and procedures

Define and drive FAI processes

Create and manage NCRs

Author and maintain work instructions

Ensure documentation is version-controlled

Enforce DFM and DFT principles

Drive resolution of production issues

Support builds and resolve quality escapes

Establish quality metrics and reporting

Lead DFMEA/PFMEA activities

Mitigate failure modes

Support product safety and compliance

Drive reliability testing planning

Execute reliability testing

How You'll Work.

Team & Collaboration

Mechanical teams; Electrical teams; Embedded software teams; Manufacturing teams; Engineering teams; Contract manufacturer

Communication Scope

Present technical information

Full Job Description

As a Senior Quality Engineer, you will own and drive quality systems across the full hardware development and production lifecycle — from early prototypes through subassembly builds and into volume production at our contract manufacturer. You'll work closely with our mechanical, electrical, embedded software, and manufacturing teams to build robust quality processes, define test coverage strategies, and ensure our products meet reliability, safety, and performance requirements. Key job responsibilities Quality Systems & Process - Develop, implement, and maintain quality management systems (QMS) appropriate for a hardware startup in early production - Establish and own incoming inspection, in-process inspection, and final inspection criteria and procedures - Define and drive First Article Inspection (FAI) processes with our contract manufacturer - Create and manage Non-Conformance Reports (NCRs), CAPAs, and deviation/waiver processes Documentation & Work Instructions - Author and maintain clear, accurate work instructions, assembly procedures, and inspection checklists for the production floor - Ensure documentation is version-controlled and synchronized with engineering changes - Partner with engineering to enforce Design for Manufacturability (DFM) and Design for Testability (DFT) principles Contract Manufacturer Partnership - Serve as a key quality interface with contractors — conducting audits, reviewing quality plans, and driving resolution of production issues - Travel to CM facilities as needed to support builds and resolve quality escapes - Establish quality metrics and reporting cadences with CM leadership Reliability & Compliance - Lead or support DFMEA/PFMEA activities to proactively identify and mitigate failure modes - Support product safety and compliance activities (UL, CE, RoHS, UN38.3 for battery, etc.) - Drive reliability testing planning and execution, including environmental stress screening (ESS) and accelerated life testing (ALT) About the team

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