M3USA
Healthcare
SeniorQualitativeProjectManager
Neural analysis suggests this role is
optimal for mid candidates.
“Senior Qualitative Project Manager at M3USA. Skills: Market research project management, Client relationship management, Project delivery. Manage international market research projects through entire project lifecycle. Ensure client satisfaction and project financial goals”
What You'll Achieve.
Excellent client service; Delivering projects on time and within budget; Client satisfaction; Project financial goals; Timely and high quality client updates; Smooth and timely delivery; Positive project experience for market research participants; Agreed deliverables within expected timelines and quality; High adherence to internal processes; Accurate and timely deliverables; Improve performance on market research studies; Consistent and solution-oriented approach across each touch point of the client journey
Industry & Context.
Well-developed analytical and problem-solving skills; Solution approach; Issue resolution; Solution-oriented approach
Candidate must be available to contract independently via autonomo
What They're Looking For.
Must Have
2+ years’ experience in market research project management, preferably in healthcare, Exceptional time management, organizational skills and attention to detail, Able to work well meet deadlines and under pressure, Exceptional written and verbal communication skills, Microsoft Office skills including Excel, Outlook, and Word, Well-developed analytical and problem-solving skills, Ability to work autonomously and in a team environment to successfully meet departmental objectives, Ability to manage multiple online research projects accurately and on-time in a fast-paced environment where moving deadlines and other changes often occur in real time
Nice to Have
Experience in international market research, with focus on healthcare, fieldwork, and collaboration with all teams involved in the project
What You'll Do.
Manage international market research projects through entire project lifecycle
Ensure client satisfaction and project financial goals
Review project specifications
Plan fieldwork and timelines
Coordinate project kick-off meetings
Execute project launch and analysis
Provide detailed feedback to clients with a solution approach
Provide timely client updates
Monitor project recruitment
Control project budget
Achieve project financial goals
Ensure positive project experience for market research participants
Handle project queries
Provide agreed deliverables within expected timelines and quality
Meet billing deadlines and goals
Comply with M3’s operating procedures
Ensure all practices and systems follow ISO Accreditation and M3 policies
Manage and leverage relationships with vendors
Partner with Sales and Client Service teams
Support the execution client service improvement plans
How You'll Work.
Team & Collaboration
Communication and relationship liaison between M3, clients, and other teams; Collaboration with all teams involved in the project; Coordination of project kick-off meetings; Partner with Sales and Client Service teams; Collaboration with sales and other members of the team
Communication Scope
Exceptional written and verbal communication skills; Detailed feedback to clients with a solution approach; Timely and high quality client updates
Process & Methodology
Market research project management, Project lifecycle management, Project specifications review, Project setup, Resource planning, Fieldwork and timelines planning, Programming, Translations, Overlays, Testing, Project launch execution, Analysis, Fieldwork management, Recruitment monitoring, Budget control, Financial goal achievement, Deliverable management, Billing, Vendor management
Full Job Description
About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India. M3 Global Research , part of M3 Inc., provides the most comprehensive and highest quality market research recruitment and support services available to the industry with relationships reaching respondents in more than 70 countries worldwide. The mission of the Senior Project Manager is to be a communication and relationship liaison between M3, our clients, and other teams involved in the project’s completion. The Senior Project Manager is responsible for managing all aspects of the project, ensuring excellent client service and delivering projects on time and within budget. This is the ideal role for someone who has experience in international market research, with focus on healthcare, fieldwork, and collaboration with all teams involved in the project. Including, but not limited to the following: * Manage international market research projects through entire project lifecycle, ensuring client satisfaction and project financial goals are at core of decision making, keeping ownership of all aspects of the project, including: * Pr
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