Allied
In Partnership with Allied REIT
SeniorPropertyManager,Retail
“Senior Property Manager, Retail at Allied. Skills: Property management, Retail operations, Tenant relations, Financial performance. Lead retail Property Management team. Oversee tenant relations”
What You'll Achieve.
Achieve departmental objectives; Achieve portfolio priorities; Achieve performance expectations; Support tenant satisfaction; Improve tenant satisfaction; Improve tenant retention; Ensure services are delivered effectively; Ensure services are delivered efficiently; Ensure expenditures remain within budget; Support timely collection of rent; Ensure invoices are processed accurately; Ensure invoices are processed on time
Industry & Context.
Issue resolution; Problem-solving; Variance analysis
Respond to after-hours emergency calls
What They're Looking For.
Must Have
Five to seven years property management experience, Undergraduate degree or diploma, Progressive property management experience, Proven people management experience, Experience with accounting, Experience with budgeting, Experience with building systems, Ability to work in fast-paced environment, Judgment skills, Accountability skills, Problem-solving skills
Nice to Have
CPM designation, RPA designation, FMA designation, Knowledge of Yardi
What You'll Do.
Lead retail Property Management team
Oversee tenant relations
Oversee retail operations
Oversee building standards
Oversee financial performance
Oversee operational administration
Maintain high-quality tenant experience
Maintain high-quality guest experience
Ensure retail portfolio operates effectively
Ensure retail portfolio performs to expectations
Achieve departmental objectives
Achieve portfolio priorities
Achieve performance expectations
Foster service-oriented team environment
Support effective coordination across departments
Support team member development
Deliver consistent tenant experience
Deliver consistent guest experience
Build tenant relationships
Maintain tenant relationships
Oversee tenant onboarding
Oversee tenant move-in readiness
Coordinate tenant communications
Coordinate tenant notices
Coordinate tenant service requests
Coordinate tenant issue resolution
Review tenant survey feedback
Implement action plans
Oversee day-to-day retail operations
Manage tenant-related matters
Manage supplier relationships
Manage contractor relationships
Ensure required services are delivered
Identify life safety matters
Identify liability matters
Identify potential negligence matters
Support long-term capital planning
Conduct regular property inspections
Maintain building standards
Maintain service standards
Maintain presentation standards
Support budget preparation
Support forecast preparation
Support capital plan preparation
Review monthly financial statements
Monitor monthly expenses
Conduct variance analysis
Oversee property financial reporting
Monitor outstanding receivables
Support account resolution
Oversee invoice processing
Oversee tenant billing
Oversee accounts payable
Support retail deal execution
Support lease administration
Oversee tracking of tenant insurance
Respond to emergency calls
Attend site as required
Follow emergency procedures
Complete sustainability program responsibilities
Complete engagement program responsibilities
Complete certification processes
How You'll Work.
Team & Collaboration
Coordination across departments; Work with Leasing; Work with Operations; Work with Tenant Coordination
Communication Scope
Tenant communication; Executive presentations
Process & Methodology
Capital planning, Budgeting
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