Allied

In Partnership with Allied REIT

SeniorPropertyManager,Retail

CA$107–130k Toronto, Ontario, Canada FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior Property Manager, Retail at Allied. Skills: Property management, Retail operations, Tenant relations, Financial performance. Lead retail Property Management team. Oversee tenant relations”

What You'll Achieve.

Achieve departmental objectives; Achieve portfolio priorities; Achieve performance expectations; Support tenant satisfaction; Improve tenant satisfaction; Improve tenant retention; Ensure services are delivered effectively; Ensure services are delivered efficiently; Ensure expenditures remain within budget; Support timely collection of rent; Ensure invoices are processed accurately; Ensure invoices are processed on time

Industry & Context.

In Partnership with Allied REIT
Problems you'll solve

Issue resolution; Problem-solving; Variance analysis

Eligibility Requirements

Respond to after-hours emergency calls

What They're Looking For.

Must Have

Five to seven years property management experience, Undergraduate degree or diploma, Progressive property management experience, Proven people management experience, Experience with accounting, Experience with budgeting, Experience with building systems, Ability to work in fast-paced environment, Judgment skills, Accountability skills, Problem-solving skills

Nice to Have

CPM designation, RPA designation, FMA designation, Knowledge of Yardi

What You'll Do.

Lead retail Property Management team

Oversee tenant relations

Oversee retail operations

Oversee building standards

Oversee financial performance

Oversee operational administration

Maintain high-quality tenant experience

Maintain high-quality guest experience

Ensure retail portfolio operates effectively

Ensure retail portfolio performs to expectations

Achieve departmental objectives

Achieve portfolio priorities

Achieve performance expectations

Foster service-oriented team environment

Support effective coordination across departments

Support team member development

Deliver consistent tenant experience

Deliver consistent guest experience

Build tenant relationships

Maintain tenant relationships

Oversee tenant onboarding

Oversee tenant move-in readiness

Coordinate tenant communications

Coordinate tenant notices

Coordinate tenant service requests

Coordinate tenant issue resolution

Review tenant survey feedback

Implement action plans

Oversee day-to-day retail operations

Manage tenant-related matters

Manage supplier relationships

Manage contractor relationships

Ensure required services are delivered

Identify life safety matters

Identify liability matters

Identify potential negligence matters

Support long-term capital planning

Conduct regular property inspections

Maintain building standards

Maintain service standards

Maintain presentation standards

Support budget preparation

Support forecast preparation

Support capital plan preparation

Review monthly financial statements

Monitor monthly expenses

Conduct variance analysis

Oversee property financial reporting

Monitor outstanding receivables

Support account resolution

Oversee invoice processing

Oversee tenant billing

Oversee accounts payable

Support retail deal execution

Support lease administration

Oversee tracking of tenant insurance

Respond to emergency calls

Attend site as required

Follow emergency procedures

Complete sustainability program responsibilities

Complete engagement program responsibilities

Complete certification processes

How You'll Work.

Team & Collaboration

Coordination across departments; Work with Leasing; Work with Operations; Work with Tenant Coordination

Communication Scope

Tenant communication; Executive presentations

Process & Methodology

Capital planning, Budgeting

Full Job Description

## Purpose Allied is looking for a Senior Property Manager, Retail to oversee approximately 320,000 square feet of retail space at The Well, including Wellington Market. In this role, you will lead the retail Property Management team and oversee tenant relations, retail operations, building standards, financial performance and operational administration. You will play a key role in maintaining a high-quality tenant and guest experience while ensuring the retail portfolio operates effectively and performs in line with established operational and financial expectations. This is an opportunity for an experienced property management leader who understands complex retail environments, builds strong relationships and brings a service-oriented approach to one of Toronto’s most prominent mixed-use destinations. ## Responsibilities Leadership Lead, coach and support the retail Property Management team to achieve departmental objectives, portfolio priorities and performance expectations. Foster a collaborative, service-oriented team environment that supports effective coordination across departments. Support team members in establishing annual goals aligned with portfolio needs and company priorities. Review performance on an ongoing basis and provide timely, constructive feedback through regular one-on-one meetings, department meetings and day-to-day communication. Identify opportunities to support team member development, including coaching, learning and increased responsibility. Tenant Relations and Retail Operations Deliver a consistent, high-quality tenant and guest experience across the retail portfolio and Wellington Market. Build and maintain strong tenant relationships through regular communication, proactive issue resolution and participation in tenant meetings, as required. Support tenant satisfaction and retention by addressing tenant needs in a timely, professional and service-oriented manner. Oversee tenant onboarding and move-in readiness with Leasing, Operatio

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