bswift
SaaS
SeniorProjectManager-Temp
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Project Manager- Temp at bswift. Skills: Client-facing project leadership, Service delivery excellence, Annual enrollment. Lead client-facing projects. Drive projects for client onboarding”
What You'll Achieve.
High-quality execution; On-time delivery; Exceptional client experience; Successful client engagements; Improved delivery consistency; Client satisfaction; Client retention; Client growth; Client health
Industry & Context.
Problem-solving capabilities
Ability to work independently
What They're Looking For.
Must Have
5–10 years benefits administration products/platforms experience, 2–5 years direct project management experience, Proficiency with Smartsheet, Understanding of service delivery models, Understanding of operational workflows, Understanding of annual enrollment cycles
Nice to Have
Advanced degree, PMP certification, Experience leading large-scale AE projects, Background in benefits technology, Background in consulting, Background in SaaS environments, Experience managing complex client implementations, Experience managing service delivery transformations
What You'll Do.
Lead client-facing projects
Drive projects for client onboarding
Drive projects for service delivery enhancements
Drive projects for platform configuration
Drive projects for operational readiness
Drive projects for annual enrollment execution
Ensure client initiatives align with goals
Partner with internal delivery teams
Ensure clarity for client commitments
Ensure accountability for client commitments
Ensure high standards for client commitments
How You'll Work.
Team & Collaboration
Service delivery teams; Implementation teams; Product teams; Technology teams; Cross-functional partners
Communication Scope
Written communication; Verbal communication
Process & Methodology
Agile, Scrum, Waterfall
Full Job Description
Want to be a bswifter? At bswift we’ve been transforming benefits administration since 1996, making it simpler, smarter, and more human. Our state-of-the-art, cloud-based technology and services empower employees to understand, manage, and love their benefits. From downtown Chicago, and remotely across the country, we serve thousands of companies and millions of people nationwide, reducing administrative burdens and freeing HR teams to focus on creating thriving, people-first workplaces. We’re looking for motivated and goal-driven individuals who share our passion for delivering excellence and creating solutions that make a difference. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you love the bswift values of pursue excellence, embrace accountability, deliver superior service, and be a great place to work, we want to hear from you! This is a 12 month temporary role- benefits eligible. ABOUT US bswift is a leading benefits administration company that specializes in providing tailored solutions for our clients. Our mission is to simplify the complex world of employee benefits and deliver exceptional service to our clients. We are looking for a talented and experienced individual to join our team as the Senior Project Manager, Service Delivery. WHAT YOU’LL DO The Senior Project Manager, Service Delivery supports the Service Delivery organization by leading client-facing benefits administration initiatives focused on service delivery excellence, operational readiness, and annual enrollment (AE). This role requires a strong understanding of benefits administration products and platforms, hands-on experience servicing clients, and proven success leading projects that directly impact client outcomes. The Senior Project Manager partners closely with service delivery, implementation, product, and technology teams to ensure high-quality execution, on-time delivery, and an exceptional client experience.
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