Apply Digital

Tech / AI / Software

SeniorProjectManager/ScrumMaster

Santiago FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior Project Manager/Scrum Master at Apply Digital. Skills: Scrum, Agile frameworks, digital programs, project management, Scrum Master. Manage project roadmaps and mobilize teams against project-level milestones, ensuring timely delivery. Identify and mitigate risks, understanding when to proactively resolve issues and when to escalate them to senior leadership”

Industry & Context.

Tech / AI / Software
Problems you'll solve

Identify and mitigate risks; proactively resolve issues; escalate them to senior leadership; Demonstrable critical thinking; proactive approach to solving complex challenges

Eligibility Requirements

Candidates must be able to work standard Pacific Time (PT) hours, from 9:00 AM to 5:00 PM or 6:00 PM as needed, to support client deliverables and team collaboration., Interest and enthusiasm for Artificial Intelligence, with experience or openness to using generative AI tools, particularly Claude and Gemini, to optimize workflows.

What They're Looking For.

Must Have

3-4 years of demonstrated track record delivering end-to-end digital solutions, Advanced English level with the ability to maintain fluent communication, both written and verbal, Prior experience in professional services or consulting environments, preferably working with enterprise-level clients, Proven track record in managing client relationships and collaborating closely with internal stakeholders, Solid experience working in Agile environments (Scrum/Kanban), Proficiency using tools like JIRA, Notion, or similar, alignment with the principles of servant leadership

Nice to Have

Experience working on digital background in CPG, Commerce, or Loyalty is a bonus, Prior experience as a Scrum Master and/or Scrum Master certification (PSM/CSM)

What You'll Do.

Manage project roadmaps and mobilize teams against project-level milestones

ensuring timely delivery

Identify and mitigate risks

understanding when to proactively resolve issues and when to escalate them to senior leadership

Coordinate all aspects of project delivery

creating project plans

and raising change requests when needed

Support the estimation process for project timelines

and costs for new opportunities or change requests

Contribute to the Project Management discipline at Apply Digital by sharing best practices and improving internal workflows

How You'll Work.

Team & Collaboration

guiding multiple digital development teams through structured, iterative delivery; ensuring clarity, alignment, and momentum across projects; translate strategic priorities into actionable plans for cross-functional teams; primary Scrum Leader for several development squads; maximize team performance, delivery quality, and client impact; Facilitate cross-functional teams including Client Services, Strategy, Product, UX, UI, Tech, QA, and Data; Foster a "one team" mindset, actively monitoring team morale and maintaining a healthy work environment; collaboration across teams; maintaining transparency with clients and leadership; team collaboration

Communication Scope

fluent communication, both written and verbal; communication; facilitation; stakeholder management; ensuring alignment across teams; translating complex discussions into clear actions; maintaining transparency with clients and leadership

Process & Methodology

project roadmaps, project-level milestones, timely delivery, risk mitigation, issue resolution, escalation, project team management, client partners, stakeholders, Program Leads collaboration, time management, workflow management, prioritization, project delivery coordination, resourcing, project plans creation, scope control, budget management, change requests, cross-functional team facilitation, status reports, project documentation, estimation process, project timelines, effort estimation, cost estimation, project hygiene maintenance, Project Management discipline contribution, best practices sharing, internal workflows improvement, Agile environments (Scrum/Kanban), Scrum Master experience

Full Job Description

## Description ABOUT APPLY DIGITAL   Apply Digital is a global AI-native transformation partner, client-obsessed and built for a new era of client services. We bring together industry expertise and elite talent to connect strategy, agentic experiences, technology, and data for the world's most ambitious organizations. With the agility to move fast and the experience to deliver with precision, Apply Digital works with clients like Arc'teryx, Lululemon, and Kraft Heinz. For more information, visit applydigital.com   LOCATION: Apply Digital is hybrid/remote friendly. This role operates on Pacific Standard Time (PST) hours. Ideally, candidates are based in Western Canada, the U.S. West, or Latin American countries that align with PST or Central Standard Time (CST).   THE ROLE: Apply Digital is seeking a Senior Project Manager/Scrum Master with deep expertise in Scrum and Agile frameworks to lead complex digital programs. This role centers on guiding multiple digital development teams through structured, iterative delivery, ensuring clarity, alignment, and momentum across projects. You will bring agency or consultancy experience, having successfully led digital transformations and flagship initiatives, while bridging business objectives with technical execution. The ideal candidate thrives under pressure, drives disciplined processes, and can translate strategic priorities into actionable plans for cross-functional teams.   In this position, you will be the primary Scrum Leader for several development squads, using your knowledge of Scrum, Kanban, and hybrid Agile approaches to maximize team performance, delivery quality, and client impact. Your role combines tactical project oversight with strategic thinking, balancing day-to-day execution with long-term program goals. Strong communication, facilitation, and stakeholder management skills are essential for ensuring alignment across teams, translating complex discussions into clear actions, and maintaining transparency wi

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