Zscaler
cybersecurity
SeniorProjectManager
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Project Manager at Zscaler. Skills: Project Management, Customer Deployments, Stakeholder Management, Problem Solving, Communication. plan, execute, and finalize high-impact projects according to scope. ensure customers successfully navigate their digital transformation”
Industry & Context.
problem-solver; laser-focused on finding the solution; solving the hard problems delivers the biggest impact; Navigate and resolve complex account escalations
What They're Looking For.
Must Have
Bachelor's degree in Engineering, Business, or a related field, 5+ years of professional project management experience, Active Project Management (PMP) certification, Technical literacy in security fundamentals including firewalls, proxies, and web security gateways, Exceptional communication and organizational skills with a proven ability to lead and facilitate large-scale customer presentations
Nice to Have
Portuguese language proficiency, Experience navigating the fast-paced environment of the cybersecurity or SaaS industry
What You'll Do.
and finalize high-impact projects according to scope
ensure customers successfully navigate their digital transformation
act as the primary point of contact during deployment
orchestrate resources and coordinate internal teams to deliver seamless
Take full ownership of the success of new customer deployments
Define and track success criteria
Cultivate deep relationships with key customer stakeholders
Navigate and resolve complex account escalations
Maintain rigorous documentation and project tracking
educate customers on onboarding tools and post-sales support processes
How You'll Work.
Team & Collaboration
orchestrating resources; coordinating internal teams; mobilizing internal resources and technical experts; high-trust collaborator; ambitious for the team; giving and receiving ongoing feedback; teamwork
Communication Scope
Exceptional communication and organizational skills; proven ability to lead and facilitate large-scale customer presentations; candor delivered with clarity and respect
Process & Methodology
plan, execute, and finalize high-impact projects, ensure project stays on schedule, deliver maximum value, timely completion of all deliverables, rigorous documentation and project tracking, Project Management (PMP) certification, professional project management experience
Full Job Description
About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. We are looking for a Senior Project Manager to join our Professional Services department. This is a hybrid role, reporting to the Director, Professional Services. As a Senior Project Manager, you will plan, execute, and finalize high-impact projects according to scope, ensuring our customers successfully navigate their digital transformation. You will act as the primary point of contact during deployment, orchestrating resources and coordinating internal teams to deliver seamless, secure outcomes. What you’ll do (Role Expectations) Take full ownership of the success
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